During the past month on at least 5 occasions the store has been closed in the middle of the day. On 2 different days last week I was told that they don't have multiple menu items as common as french fries and hamburger patties. So I drive to the O'fallon Main St location and they said they had already shut down the grill. This was around 3pm. The next day the store was just shut down completely. AVOID Jack in the Box altogether. I will never patronize this fast food restaurant no matter what the locations. Overpriced for the horrible service or rather lack of services!
The lady was very nice. My food was horrible I ordered a chicken fajita pita looked like it was stepped on. No salsa no sour cream. Service was good tho
Have been sitting in there drive through for a half an hour just to get told they had a large order before me. Then an employee come over ask what I wanted then got yelled at by another employee they get to me as soon as they can 20 minutes later.
Order online through Doordash an hour ago, the driver is indicating she has been there the last 20 minutes. Lights are on in the building but no one is there. The sign and even online ordering says its 10 pm. I called at 920 pm and no answer. Got the fax machine. After seeing some of the other comments, is this the trend for this location?
This place always has the longest wait to get your food.. Took me 30min to get my food. Every employee has a bad attitude. If I could give half a star I would.
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