John misunderstood a pretty simple email detailing international income that cost us an extra $4,000 in tax liability. When I caught his mistake in March 2020 I emailed him, and followed up with a phone call shortly after when I didn't hear back from him. He actually pretended to not be in the office to avoid talking to me when it was clear from how his assistant spoke that he was there. Later that day he emailed back and said he'd misinterpreted the information but we'd file an amended return. With the IRS being the way it's been, we've now gone 14 months without the IRS processing the amended return. John crawled under a rock not long after creating the amended return and does not respond to emails, has no interest in following up with the IRS, and doesn't seem to take any responsibility for costing us four grand. He got paid, that's all that matters. If you want to hire a grown man who runs from his mistakes go ahead.
My father and I have been going to John Hoff for years. He is by far the best!
Up to date on tax matters and very competent and experienced accountants.
For us this was a bait and switch outfit. It was a poor experience. Gave our 1099's to an assistant who missed 3 of the 1099's completely which means we would have under reported our income which would have led to who knows what. Promised one pricing and in the end in was 40% higher. A kind of dismissive outfit. You are just a number.
First time I used his service, and I will use him in the future
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