Kohrs Truck & Auto Repair Inc

615 Arrow Ln, O'Fallon, MO 63366, USA

About Kohrs Truck & Auto Repair Inc

4.4 / 5

from reviews

    ryan shelby
    -
    March 29, 2024

    Completely unprofessional. Just got off the phone with them. The man I talked to was entirely rude, didn't seem to even want to talk about my problem, then proceeded to hang up. I would go elsewhere.

    Chase James
    -
    November 08, 2023

    Highly disappointed. Took one of our fleet trucks (F-350 Diesel) for an oil change. Charged me $550 for an oil change. Would have been nice to have been told that they charge by the hour plus materials even for oil changes. I feel like I was just robbed. We will never be back with any of our vehicles.

    stormtrooprhemi 1
    -
    May 12, 2023

    Called around to reputable 4WD shops and they all said use kohrs for my alignment. So I called 1.5 weeks in advance made appointment. Dropped it off and had no info on said appointment and they would try and get in. 24 hours after having my truck still wasn’t done all I need was a front end alignment. Then proceed to tell me they had problems and only 1 side was done and it was 360 dollars for what was done. If I would have let them finish who knows how high my alignment charge would have been. Mind you I have had alignments done since the lift kit was installed and I’ve had it apart to install new parts. But trained mechanics with all the tools couldn’t get my truck done in a timely manner. Highway robbery please stay away!!! The mechanic was a rude. Mind you this was only a ram 1500 not something complicated. The price was never given for hourly rate or not and most shops if having issues have the customer service to inform the client that it is going to cost a lot of money. I have pictures showing the left side at +30 degrees in one the back lower control arm before alignment and now at 0 so not sure how boots were seized up. Saw a nice truck which I work 2 jobs for and thought let’s keep truck on rack and run the bill up. I told the service tech I work 3rd shift and needed the truck by 5 so if the shop is open till mid night and then reopens at 6 am they had plenty of time to get the truck done. Just so we are clear any shop in town would align my truck with stock rims and tires on which we did not have. Buying a set off FB and am having it aligned at Dodge would have only cost me 300 not 360 for a job not even done or quality work. I can provide any pictures of before and after. Both tires have negative camber still nothing was done but had to pay you to do nothing and lie!!!!! The price was never given to us or how much it was per hour I would have drove back 3 hours north to the shop that did it the first time with no issues. If you have endless cash and don’t care about money this is place to go!!! But if you watch how much you spend and do all the work yourself to save money like me. I’ve wrenched ever bolt on that truck to save on cost but I don’t have a alignment rack so I have to take it somewhere. Thanks for taking advantage of hard working people and then blaming them for them asking for the truck to come off the rack so they aren’t charged even more money.

    Julie Bretz
    -
    August 23, 2023

    They took care of my friends motorhome ( her primary home)as quickly as possible so she could get back on the road.

    Joseph Davidson
    -
    October 11, 2022

    1999 Roadtrek 190 dropped the drive shaft due to front u-joint breaking. Dave took it in Thursday afternoon, had it back to us Tuesday morning. We’re on the road again. These folks are fast, fair priced and clean while working on vehicle. If I lived within 100 miles they would be my go to truck repair, period.

    Kohrs Truck & Auto Repair Inc

    Our Address

    615 Arrow Ln, O'Fallon, MO 63366, USA

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