About La-Z-Boy Furniture Galleries
Our Address
1690 State Hwy K, O'Fallon, MO 63366, USA
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Fantastic experience. The Manager was Alexia Reduce. She was friendly, polite, and professional. She didn't hover over us trying to make a sale. She let us browse until we found the recliner we wanted to purchase then helped us with the fabric selection. We are prior customers having purchased two chairs several years ago. We are excited for our new chair to be built and delivered.
What a good experience shopping for furniture, finally. I never felt pressured to buy, my questions were easily answered and all staff was friendly and knowledgeable. I was also shown a 3D picture of the furniture in a space like mine to check the lay out for sizing. La Z Boy has good quality furniture and multiple options for fabrics and some of the furniture can be changed to fit your need. I have shopped many stores over a few years times and always returned here to shop for the best quality and sales prices.
Naomi was and is such a great person to work with! I loved her approach and how she made it simple for me. She came to my house and measured and then created an entire floor plan for furniture in my new home. She reduced my stress and made my husband happy too. I’m so excited and grateful!
I was impressed by the wide variety of options for a rocker recliner, and they worked with me to find a chair that fit and was comfortable for my height. And I was able to pick out the style and color for the chair. And I like the power recline.
Would give zero stars if possible. Buyer beware- we bought the La-Z-boy‘s from the O’Fallon show room because we thought they were a superior recliner. They have proven to be inferior plus the O’Fallon show room does not stand behind their product or service their product, buyer beware. It took over six weeks to for an appointment, they did not show up or notify us they were not coming and would not refund our fees for the service call. Spent over FOUR HOURS between two days trying to get answers and no one would help us!!!!