I haven't shopped at LB for years. I have to say, today's experience was enough to win me back! The young women helping were knowledgeable, courteous, and efficient. I got exactly what I needed in about 30 minutes. And I'm picky. 😁 The in-store selection was a little thin but if you're +sized, I'd give them a try. Ask for Tory. 5⭐s!
Super disappointing when I drive 2.5 hours to check a few things out as this is my nearest Lane Bryant. I walked in and was greeted by an employee that was mumbling with a mask on. I couldn't understand, so I asked her to repeat herself and she was rude to me from that moment on. I told her I didn't need any help and went back to looking at items. This employee and another employee started talking about me not even 10 feet away. Completely unprofessional! Twice, I turned around and gave the employees dirty looks to which they would separate and the employee that was not involved was uncomfortable. I am pretty sure the employee that made this a horrible experience was the manager. Perhaps an additional training course is necessary for her. I will NEVER shop at this Lane Bryant and reminded me why I will continue to do online shopping.
Great selection and excellent customer service.
The staff is always extremely helpful and pleasant to interact with
My wife had shopped at Lane Bryant for years. This place was a little smaller and as usual had a smaller selection of clothes. The process was quick and easy and we continued on.
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