Lee’s Famous Recipe Chicken

Stephen Buffalow

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April 23, 2024

My last two visits were unfortunately far from satisfactory. The issues weren't with the food itself, but with the level of service and staff demeanor, which significantly impacted my overall experience. During both visits, I encountered a noticeable lack of customer service. The staff's rudeness was apparent, and outright disrespectful through the lack of effort to ensure a pleasant experience. Moreover, the service speed during these visits was less than ideal. Waiting times for both ordering and receiving food were longer than one would anticipate, even during off-peak hours. This lack of efficiency, combined with the staff's demeanor, contributed to a dining experience that fell short of expectations. For an establishment like Lee's Chicken, known for its delicious offerings, it's disheartening to see how poor service can overshadow the quality of the food. Moving forward, I hope to see improvements in customer service and staff attitude, which would undoubtedly enhance the overall dining experience and match the high standards set by their cuisine.

Sharon Bell-price

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March 26, 2024

On yesterday I ordered the 10 piece spicy meal and the food was terrible. The biscuits are no longer soft / fluffy and they look borderline burnt. The breading was falling off the chicken and it was definitely not crispy. This used to be my favorite location……not anymore. I called “so called” corporate. Both manager and phone rep Jenny and Kate are rude (cut me off multiple times) argumentative. Zero customer service skills. Manager does nothing but make excuses. I requested replacement order and was told bring back my entire food order. Only issue is I live over 30 minutes away. What a joke. I won’t be returning here

Alma Gayle

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March 14, 2024

This Lee's is literally the WORST! Just drove through. Had to tell the guy THREE times that I wanted mashed potatoes and gravy with baked beans with the 3 piece tenders and a SPRITE. THREE! I got the steak with WHITE gravy with mashed potatoes and green beans but it's all slathered in BROWN gravy. They act pissed that you're ordering first off all, secondly they screw up the orders more than they get them right. Jesus H Christ, it literally shouldn't be this difficult to get what you ask for. I'm about done with them.

Mark Zeman

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August 25, 2023

Clean setting, good chicken recipe, and consistent. Good portions for a low price. I get up in St. Charles fairly regularly and want a quick bite, and this fits the bill.

Roslin Johnson

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April 26, 2024

You know we all love chicken where there's Popeyes churches Kentucky fried but Lee's Has the best chicken in town and let's not leave out the sweet tea. If you want some good fried chicken, go to Lee's