Len’s Auto Repair

4.8 / 5

from reviews

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James Bridges

July 13, 2022

We had them give us a quote on a new throttle body and gasket and was 400 dollars more expensive than other garages we called we also had work done on our daughters car there and was way over charged. Will not be back save your money and go somewhere else

SK H

July 02, 2022

I was in STL for business, had driven up from Nashville when my truck blew a hose clamp from the turbo rendering my Ford F250 truck to a standstill, I was basically stranded. I called three Ford dealership in town NOT ONE Ford dealer could've cared less, actually their response was "we're booked out through August, would you like to make an appointment in August." Did not matter whatsoever to Ford dealerships I was stranded and needed assistance, mind you this repair is replacing a hose gasket and two clamps, maybe a 1.5hr job at the most. THANKS a lot Broadway Ford Truck center, Suntrup Westport, and Schicker Ford dealerships your customer care, service and literally lack of human courtesy is worthless. NOW Len's Auto Repair.... I called Len's auto repair and spoke to Nick, explained my situation, he stated "we are booked with appointments but I certainly understand your predicament, however we will take care of you immediately. I responded thank you, let me find a tow service and I'll get the truck brought to you. Then again Nick to the rescue - we have a towing company partner that does an awesome job, here's their number call them they'll go get your truck bring it to us and I'll call you once we get it done. SAME DAY SERVICE - truck was picked up, towed to Len's and repaired - what else could I have asked for. Going forward I will personally stick with small business, locally owned businesses, they care, they have a heart and they still understand what customer service means. I own three Ford trucks (F250, 350 and 450) and Ford just couldn't find it in their hearts to help a stranded customer. I whole heartedly recommend Len's Auto Repair!