I came to the mall to shop around. My glasses kept falling off of my face! I found Lens Crafters and asked if they could tighten my frames. They were super polite and helped me immediately. Now I can enjoy the rest of my time. Thanks, y’all!
Anil Kumar Atluri
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September 12, 2024
I recently had a terrible experience at LensCrafters. I went in for an eye power checkup, and during the process, the technician suggested an additional eye health checkup. I agreed, but at the end of the visit, I was shocked to find out there was a $39 charge for this service—something I hadn't been informed about beforehand. This lack of transparency and poor communication is unacceptable. I felt deceived and overcharged for a service I didn't know would incur an extra fee. This experience has left me deeply dissatisfied, and I would not recommend LensCrafters based on this incident.
Joe Capotosto
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August 11, 2024
Last Saturday I went to St. Peters LensCrafters to get a pair of glasses, and had to get them the same day. I was met by Alexsandria and she was very informative and knowledgeable with helping me get a pair of glasses. I was able to get my glasses within three hours. Alexsandria is an asset to your company and I will definitely be back and recommend this placed to anyone that needs glasses.
Cindy
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September 13, 2024
This is my second visit to Lens Crafters in Mid Rivers Both times I have been very pleased with their customer service along with their large selection of frames. I continuously find frames that I love and feel great wearing.
Marge Phillips
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December 29, 2024
Everyone there was very helpful. The young man Fabian was extremely patient and understanding. Thanks, Great Job!
I came to the mall to shop around. My glasses kept falling off of my face! I found Lens Crafters and asked if they could tighten my frames. They were super polite and helped me immediately. Now I can enjoy the rest of my time. Thanks, y’all!
I recently had a terrible experience at LensCrafters. I went in for an eye power checkup, and during the process, the technician suggested an additional eye health checkup. I agreed, but at the end of the visit, I was shocked to find out there was a $39 charge for this service—something I hadn't been informed about beforehand. This lack of transparency and poor communication is unacceptable. I felt deceived and overcharged for a service I didn't know would incur an extra fee. This experience has left me deeply dissatisfied, and I would not recommend LensCrafters based on this incident.
Last Saturday I went to St. Peters LensCrafters to get a pair of glasses, and had to get them the same day. I was met by Alexsandria and she was very informative and knowledgeable with helping me get a pair of glasses. I was able to get my glasses within three hours. Alexsandria is an asset to your company and I will definitely be back and recommend this placed to anyone that needs glasses.
This is my second visit to Lens Crafters in Mid Rivers Both times I have been very pleased with their customer service along with their large selection of frames. I continuously find frames that I love and feel great wearing.
Everyone there was very helpful. The young man Fabian was extremely patient and understanding. Thanks, Great Job!