Loved working here even. Linda is amazing even when I moved to Arizona she was understanding and wonderful!
Amazing cleaning service. Reasonably priced and the they do a great job 😃
Level of service goes up and down depending on the cleaning person that shows up. There is no accountability on what items get cleaned. We find trash not taken out, floors not cleaned or the wrong floor cleaner used. Emails go on deaf ears any more with giving answers that the issues will be corrected and keep occurring. It is hard to recommend a company that is able to follow through with a service they cannot provide correctly. Updated 1-5-20 In response to the owner Linda Rombach. When they have changed cleaners on us there was no communication to the new cleaner what needed to be done and where floor cleaners and even the garbage cans and recycling is located in the house. Many times these containers were found full after they cleaned. The floor in the kitchen was found not to be cleaned on many occasions along with the bathroom floor. The last cleaner left cleaning solution and water in a tub. The basement floor is rarely cleaned as there are spider webs along the baseboard that we have gone back and removed. We keep the house very clean and have the house ready by having the floors clear for vacuuming and take out the trash before they arrive. We have seen damage to baseboards and furniture from careless vacuuming, damage to walls and doors. They should be taking care of our home much the way we take care of it and not leaving us messes to come home to and damage.
I have been using Linda Rombach Personalized Cleaning for several years. I am very happy with the service and prices. The office personal (Gina) is always friendly and always calls a few days in advance as a courtesy reminder. She goes out of her way to make sure I have the appointment that works best for my schedule. Crystal is my cleaning professional. She does an awesome job. She is prompt and very thorough. My house always looks so clean after a visit from Crystal. Thanks to everyone at Linda Rombach Personalized Cleaning especially Crystal. My home has never looked so good!!!!!
I had Linda Rombach cleaning service clean my house every 4 weeks beginning in March 2018 for a total of 7 cleanings. Of those 7, 3 had to be re-scheduled because the employee was sick or her car had broken down. In addition, on one of those occassions, a different employee cleaned my house who hardly cleaned and left before the 3 hours cleaning time had elapsed (my husband works from home so he knew when she arrived and departed). So the percentage of no-show cleanings that were scheduled is 42%. The percentage of poor performance was 14%. When the one employee did show, she did a fantastic job but I need someone I can depend on a consistent basis. I did receive a refund for the poor cleaning job, but when I informed the owner I would no longer use her company, she didn't really seem to be that concerned.
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