Writing this review on behalf of my family's experience. This has not been a good experience at all. To start, the company was supposed to install a herringbone shape floor pattern in our home. Instead, it's just boring boards laid in the floor, and not what we paid for or envisioned. We were charged for herringbone and did not receive it. The workers also laid down the flooring, and ended up removing, which was a complete waste of time. Some of my furniture was also damaged in the process. I would like for the company to make it right, and be compensated for the waste of time and lack of quality in service.
Kathy Brown
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November 01, 2022
This is a tough review to write. The product I purchased was great quality and nicely priced. The installers however, another story. They made a horrendous mess out of my house, several holes in the walls, dirtied walls, curtain rods pulled down, and sawdust all over my garage from their equipment that I am still cleaning up months after installation. If they had told me, I could've at least covered everything up with tarps! UGH
Sheila Lindner
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October 02, 2022
No problems with the store. The people are friendly and helpful. I'm very happy with the product. My score reflects the problems with the unsecured load that caused some damage and created a dangerous situation driving home. I'm waiting to hear if they will repair the damage.
Joyce Wagner
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December 05, 2022
They were very easy to work with, answered my questions and the prices were reasonable. Can't wait to see what my floors look like when they are finished.
Annie Schulte
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October 17, 2022
Great, friendly service with absolutely no pushy-ness to buy, but then the prices are amazing! Not sure how you beat that combo- check them out if you’re shopping for flooring!
Writing this review on behalf of my family's experience. This has not been a good experience at all. To start, the company was supposed to install a herringbone shape floor pattern in our home. Instead, it's just boring boards laid in the floor, and not what we paid for or envisioned. We were charged for herringbone and did not receive it. The workers also laid down the flooring, and ended up removing, which was a complete waste of time. Some of my furniture was also damaged in the process. I would like for the company to make it right, and be compensated for the waste of time and lack of quality in service.
This is a tough review to write. The product I purchased was great quality and nicely priced. The installers however, another story. They made a horrendous mess out of my house, several holes in the walls, dirtied walls, curtain rods pulled down, and sawdust all over my garage from their equipment that I am still cleaning up months after installation. If they had told me, I could've at least covered everything up with tarps! UGH
No problems with the store. The people are friendly and helpful. I'm very happy with the product. My score reflects the problems with the unsecured load that caused some damage and created a dangerous situation driving home. I'm waiting to hear if they will repair the damage.
They were very easy to work with, answered my questions and the prices were reasonable. Can't wait to see what my floors look like when they are finished.
Great, friendly service with absolutely no pushy-ness to buy, but then the prices are amazing! Not sure how you beat that combo- check them out if you’re shopping for flooring!