No problems with the store. The people are friendly and helpful. I'm very happy with the product. My score reflects the problems with the unsecured load that caused some damage and created a dangerous situation driving home. I'm waiting to hear if they will repair the damage.
This is a tough review to write. The product I purchased was great quality and nicely priced. The installers however, another story. They made a horrendous mess out of my house, several holes in the walls, dirtied walls, curtain rods pulled down, and sawdust all over my garage from their equipment that I am still cleaning up months after installation. If they had told me, I could've at least covered everything up with tarps! UGH
Great, friendly service with absolutely no pushy-ness to buy, but then the prices are amazing! Not sure how you beat that combo- check them out if you’re shopping for flooring!
Writing this review on behalf of my family's experience. This has not been a good experience at all. To start, the company was supposed to install a herringbone shape floor pattern in our home. Instead, it's just boring boards laid in the floor, and not what we paid for or envisioned. We were charged for herringbone and did not receive it. The workers also laid down the flooring, and ended up removing, which was a complete waste of time. Some of my furniture was also damaged in the process. I would like for the company to make it right, and be compensated for the waste of time and lack of quality in service.
Found the flooring I liked. Friendly staff. Very helpful answered my questions from the moment I walked in and found it almost 900.00 less than the competition.
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