I locked myself out of my house and gave Lock Jocks a call. I got in touch with Christian who was very upfront on the cost to come out and get me back in my house. His price was very reasonable and I appreciated the fact he was upfront with the cost and didn't have a service call fee followed by an estimate to pick the lock. Christian did an excellent job communicating how long it would be before he could come by. Once Christian arrived, he didn't mess around. He was able to get me back in my house without damaging the locks, door, or door frame. I would highly recommend giving Lock Jocks a call if you need someone who is open and honest about the cost and work needed and knows what they are doing.
Jo-Ann Kratz
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June 05, 2016
We purchased a new home in St. Charles and wanted the locks cleaned/re-keyed. Christian was able to come out in 2 days and complete the work in one morning. He explained everything he was doing and walked us through testing the locks. Great work, great attitude. We highly recommend Christian and this company without reservation!!!
Meghan Lucker
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April 11, 2015
Best customer service by far. I called many places and received the run around. One company told me it would be around 50 dollars, and when they dispatched the technician he told me over the phone it would be 110-150 without even knowing the service I needed. Christian with Lock Jock offered an affordable price and worked with my needs. I called and needed help in a hurry and he was ready to provide severe immediately. He was out to the house in less than 30 minutes.
If you want to work with a technician who actually cares and is friendly this company is #1
Dustin Trish
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October 16, 2020
Christian was wonderful! Friendly, on time, quick, professional, and personable. His prices were reasonable and he did a great job. He also took the time to explain what he did and what he did/didn’t recommend. I’d highly recommend as use his services again.
Patrick M Blackburn
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July 22, 2017
Was given a quote for a whole house large job quote with hourly rate estimate(7 re-keying, adding 4 deadbolts to doors that didn't have them, and adding two door knobs)Christian stated if he went over what he estimated the job to be, he wouldn't charge extra time. He stuck to his word and what I paid is what he quoted me at. With the quality of work, professionalism and good housekeeping, I wouldn't trust anyone else with my house keying needs!
I locked myself out of my house and gave Lock Jocks a call. I got in touch with Christian who was very upfront on the cost to come out and get me back in my house. His price was very reasonable and I appreciated the fact he was upfront with the cost and didn't have a service call fee followed by an estimate to pick the lock. Christian did an excellent job communicating how long it would be before he could come by. Once Christian arrived, he didn't mess around. He was able to get me back in my house without damaging the locks, door, or door frame. I would highly recommend giving Lock Jocks a call if you need someone who is open and honest about the cost and work needed and knows what they are doing.
We purchased a new home in St. Charles and wanted the locks cleaned/re-keyed. Christian was able to come out in 2 days and complete the work in one morning. He explained everything he was doing and walked us through testing the locks. Great work, great attitude. We highly recommend Christian and this company without reservation!!!
Best customer service by far. I called many places and received the run around. One company told me it would be around 50 dollars, and when they dispatched the technician he told me over the phone it would be 110-150 without even knowing the service I needed. Christian with Lock Jock offered an affordable price and worked with my needs. I called and needed help in a hurry and he was ready to provide severe immediately. He was out to the house in less than 30 minutes. If you want to work with a technician who actually cares and is friendly this company is #1
Christian was wonderful! Friendly, on time, quick, professional, and personable. His prices were reasonable and he did a great job. He also took the time to explain what he did and what he did/didn’t recommend. I’d highly recommend as use his services again.
Was given a quote for a whole house large job quote with hourly rate estimate(7 re-keying, adding 4 deadbolts to doors that didn't have them, and adding two door knobs)Christian stated if he went over what he estimated the job to be, he wouldn't charge extra time. He stuck to his word and what I paid is what he quoted me at. With the quality of work, professionalism and good housekeeping, I wouldn't trust anyone else with my house keying needs!