No social distance tables were close. Food ok
Steak was good and just the right amount of seasoning. My side of steamed broccoli was mushy and had to send it back since that was all I was having with my steak. New broccoli was much better. Waiter was attentive and pleasant.
Longhorn Steakhouse has been our go to take out place since the pandemic. They are wonderful about using safety protocol with the pandemic. The steaks, shrimp and salmon are delicious and are very reasonably priced. We order and pay online and the food is always cooked to perfection and hot when delivered to our car. Our orders have been perfect! Even before the pandemic we enjoyed the friendly staff, clean restaurant and delicious food at a great price. Great job Longhorn employees! Happy 2021!
The food was good, the service was terrible. I'm assuming they were understaffed, but that doesn't mean the server can't so their job at the table. I was a server at a fast paced restaurant, and know the hardships of being understaffed on a Saturday night, however I was always on top at my tables. Pleasant, nice, apologizing for the wait, but doing my job as a server. He would bring out more drinks, more bread, more dishes, however he would not take the dirty dishes away. We had to pick them up and hand them to him in order for him to sometimes take them. We had stacks of plates and bowls from the appetizer and salads on the table for the whole meal. My son had to wait an extra 20 minutes for his Mac n cheese after the rest of us got our food. We were almost finished before he ever got his Mac n cheese. We tried asking for the manager, but was told he was unavailable. I then tried calling the location phone number, and when I asked to speak to the manager, I was told "he's busy right now and can't come to the phone." We were at the St. Charles, MO location, off Veterans Memorial Dr. by I-70. This was our first experience at Longhorn, and because of this, we will not be going back, no matter the location. Even though the food was good the rest of the experience was horrible.
Service was excellent but I've had better food. My steak was suppose to be med/rare but was closer to rare and they forgot my wife's chicken wings. But, our server and manager was excellent. Will go back because of the service.
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