I was hit on the highway and needed to get my bumper replaced. I went to Maze and had such a good/stress free experience! It didn’t take long at all and my bumper looked great! They even cleaned the inside/outside of my car. I am very pleased/happy and with my experience! Mitch is awesome and I high recommend him and everyone at Maze! I will be coming back if I ever need anything else done! Thank you!
After a car accident, my car was towed here to be assessed and the overall experience was really nice. I was only waiting a couple minutes for someone to finish what they were doing. The lady at the desk was very nice, and the place itself was very inviting with coffee, chairs, bathroom, etc. It only took a minute or two for them to look at my car and tell me that it was going to be totaled, and they answered any questions I had.
They called to let me know my car would be ready right before Christmas 2018, and I work a 9-5. I got off a little early to be sure I was there before 5, and they closed early and locked my car up for FOUR DAYS and didn’t answer a call or return one. I’m sure they all had a wonderful Christmas but I missed mine bc my Jeep was locked away for DAYS. The most unbelievable customer service I’ve ever seen and I work in the industry. Do yourself a favor and just avoid this place. Maze is great, this location is far from it.
Maze Collision is unbelievable at exemplary customer experience! They didn’t just repair my car. Wes went way above and beyond advocating on my behalf with insurance companies and General Motors to secure a temporary fix that insurance would pay while we waited weeks for parts. In a time when so many companies are doing the bare minimum, Wes and the team up front went the extra mile. I’d give you Six stars if possible!
The customer service here is incredible. The staff is so kind and helpful, especially Alissa! As well as the estimators are extremely intelligent and make the process a breeze. Awesome repair work too! Thank you Maze!!
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