Ameenah Robinson and the other girls in the office, the night that I was seen, were so kind and accommodating. And, it was the very end of their day no less. Medical staff like them are worth more than words can say. Thank you so much for doing the job that you do ladies. You truly are the heroes in this world!
jonathan coleman
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January 10, 2022
Extremely friendly and professional. All employees were knowledgeable and caring. Exactly the care I would want but never expect!
Angela McNeil
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August 17, 2021
This place USED to be great. We have visited 3-4 times in the last year and always had great service. (Should out to Nurse Trisha!) Unfortunately, today's experience ensures that we will never go back. In the last 24 hours, my "reserved spot" was cancelled, and then when I reserved another time for the next day, I waited 40 minutes before I was told that due to triage care, they weren't sure when we would be seen. The front desk lady says they are severely understaffed. While I can appreciate that, the business needs to respond appropriately to these conditions via communication and removing the "reserve" option if they can't handle it. People's time is valuable. Oh, I should also mention that the one medical person on staff was on his phone.
Chrissy Hennessey
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February 03, 2022
The visit was okay. However I have received two bills for a COVID test. They’re not billing my insurance for whatever reason. Now I have to call my insurance from last year to resolve this. I was given no notice beforehand that this would be my responsibility to pay. No where else I’ve gone to has charged me for a COVID test. I will never be using mercy go health again.
Shawn Elfrink (DeafPopeMistress)
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December 31, 2021
Thought no need to make appt but it is required to make appt. Waste my gas expenses.
Ameenah Robinson and the other girls in the office, the night that I was seen, were so kind and accommodating. And, it was the very end of their day no less. Medical staff like them are worth more than words can say. Thank you so much for doing the job that you do ladies. You truly are the heroes in this world!
Extremely friendly and professional. All employees were knowledgeable and caring. Exactly the care I would want but never expect!
This place USED to be great. We have visited 3-4 times in the last year and always had great service. (Should out to Nurse Trisha!) Unfortunately, today's experience ensures that we will never go back. In the last 24 hours, my "reserved spot" was cancelled, and then when I reserved another time for the next day, I waited 40 minutes before I was told that due to triage care, they weren't sure when we would be seen. The front desk lady says they are severely understaffed. While I can appreciate that, the business needs to respond appropriately to these conditions via communication and removing the "reserve" option if they can't handle it. People's time is valuable. Oh, I should also mention that the one medical person on staff was on his phone.
The visit was okay. However I have received two bills for a COVID test. They’re not billing my insurance for whatever reason. Now I have to call my insurance from last year to resolve this. I was given no notice beforehand that this would be my responsibility to pay. No where else I’ve gone to has charged me for a COVID test. I will never be using mercy go health again.
Thought no need to make appt but it is required to make appt. Waste my gas expenses.