Michael’s Flooring Outlet

7959 Town Square Ave, Dardenne Prairie, MO 63368, USA

About Michael’s Flooring Outlet

4.6 / 5

from reviews

    Gary Chytil
    March 30, 2024

    The installation of the carpet went smoothly. The Installers were polite and good at their work. Carpet looks great. Salesman Larry at the Olive Rd location was very good and easy to work with. He handled all of our questions

    March 25, 2024

    Great experience all around from our first store visit to the installation team. Would highly recommend Michael’s Flooring. We also shopped the big box stores and so happy we checked out Michael’s before making a decision. The carpet and custom area rug are perfect.

    Jean Parker
    December 08, 2023

    I’ve purchased carpet from Michael’s before and never had a bad experience, which is why I went back to them this time. I was not disappointed! Angie listened to what I needed and found a perfect carpet for me, and the installation was great. They even showed up early and were done with the whole house in no time. Will definitely use them again!

    Renee LaBarge
    April 05, 2024

    Angie was wonderful. She helped us through every step of our project, both hardwood and carpeting. Highly recommended!

    Stone Cold
    July 10, 2020

    We used Michael’s to get our hardwood floors refinished as we are in the process of doing some upgrading. We purchased carpeting from Michael’s just a few weeks prior to this and had a really good experience with their price and the installation. This however was completely different and very unpleasant. The process took a week to complete and the results were very unsatisfactory. Michael’s doesn’t do any of the work, they subcontract it out. So the subcontractor and I spoke on the phone and once again at our home to review the unsatisfactory work and set up a date for rework. Our Christmas holiday has been completely disrupted as a result. I will tell you that the subcontractor seems committed to doing right by us and I will update this review after they have completed their rework. *UPDATE 1/03/2020* The flooring subcontractor came out to do the rework of our hardwood flooring. They spent 3 hours addressing the problem areas as well as a complete go over of the entire field area. What a difference this made. The proof is in the final finish. Later in the afternoon Michael’s followed up with a phone call and I appreciated that. Hours later the floor was dry enough to walk on for a in-depth inspection. I found 1 small area underneath the kitchen cabinets at the toe kick that needed to be addressed. I contacted the subcontractor and he came out 1st thing the next morning to correct. He was in/out in 5 minutes. Much appreciated. He also gave the room a complete walk through inspection and felt good about the final results. I am raising the star rating to 4 from my previous review due to satisfaction of the rework and follow up. I will not offer a 5 star rating due to the length of time this project took to completion (started on 12/9/19) and the disruption of our holidays. Overall we are satisfied with the results and ready to return to normal living.

    Michael’s Flooring Outlet

    Our Address

    7959 Town Square Ave, Dardenne Prairie, MO 63368, USA

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