We received the best customer service here. Jason B. was great he kept us up to date with what was going on with our vehicle and he was very friendly. He even took the time to find discounts for us and gave us several discounts. Thank you for the great customer service!
timothy einsporn
-
September 10, 2024
Such a great shop! Got me right their experienced employees knew what the problem was right away! I was impressed with the great service and knowledge! I will definitely continue to patronize this business and suggest everyone else do the same. Thank you Midas for a very pleasant experience. Good competent service is hard to find nowadays!
Caitlyn Dixon
-
April 13, 2024
The rest of the staff get 5 stars. I went for an oil change and tire rotation, Anthony, did not fill out the inspection form, and the maintenance light was left on. And to make things even better i have to figure out how to get the plastic cover back on under a car i can't get underneath because the pins were broken and it popped off while i was driving down the highway.
I get it things come up but you CANNOT cut corners and scramble while doing anything on someone's vehicle.
Lindsay Sanders
-
August 30, 2024
They were able to get me in right away, I was far from home with a reduced engine power light coming on. I was able to have them immediately work with the warranty company to cover the costs as well. Excellent customer service to me and everyone in the shop dropping off or picking up vehicles. Highly recommend them.
Timmy Evans
-
May 21, 2024
DO NOT TAKE YOUR CAR HERE! IF THEY TRY TO UPSALE YOU TELL THEM NO AND TAKE IT SOMEWHERE ELSE TO GET A SECOND OPINION!!!!
This is just terrible! I went in April 18th, 2024 for an innocent oil change. I had no known issues with my car, no dash lights nothing. During the oil change Tim noticed I needed a new drive shaft and asked if I felt anything unusual, I told him nothing too bad but we went ahead and had it fixed. During that time I had my rear brakes and rotors replaced.
A week later I notice my ABS, traction control, and another light pop up. Since this $1200 repair my car has ran and drove like complete crap. I took it in May 18th to have them look over what the cause might be. The man working, I’m assuming the “manager” told me my battery has hardly any voltage left so they need to replace the battery before looking at my repaired driveshaft, etc etc!?!? I said no, the battery is fine. This wasn’t an issue a month ago when I forked out $1200 to repair said issues. He said well I’m sorry I can’t do anything else unless you purchase a new battery.
This is the biggest con scheme I’ve ever witnessed. My vehicle was fine before their mechanic touched my car and now all these issues pop up and they want me to purchased a $350 battery from them to see why im having these issues.
Side note; when I received all the work, I had to call them on my way home to make sure they even changed my oil because there was no sticker stating my mileage since last service on my windshield. This just shows you where their priorities are; making money on unneeded repairs. Avoid taking your vehicles here for oil changes/ inspections so you don’t need to deal with this nightmare I’m going through!
Update May 19th: Day after they “checked it out” putting the vehicle on their lift, my passenger front is leaking brake fluid and my wheel is burning up. This is a nightmare from hell
We received the best customer service here. Jason B. was great he kept us up to date with what was going on with our vehicle and he was very friendly. He even took the time to find discounts for us and gave us several discounts. Thank you for the great customer service!
Such a great shop! Got me right their experienced employees knew what the problem was right away! I was impressed with the great service and knowledge! I will definitely continue to patronize this business and suggest everyone else do the same. Thank you Midas for a very pleasant experience. Good competent service is hard to find nowadays!
The rest of the staff get 5 stars. I went for an oil change and tire rotation, Anthony, did not fill out the inspection form, and the maintenance light was left on. And to make things even better i have to figure out how to get the plastic cover back on under a car i can't get underneath because the pins were broken and it popped off while i was driving down the highway. I get it things come up but you CANNOT cut corners and scramble while doing anything on someone's vehicle.
They were able to get me in right away, I was far from home with a reduced engine power light coming on. I was able to have them immediately work with the warranty company to cover the costs as well. Excellent customer service to me and everyone in the shop dropping off or picking up vehicles. Highly recommend them.
DO NOT TAKE YOUR CAR HERE! IF THEY TRY TO UPSALE YOU TELL THEM NO AND TAKE IT SOMEWHERE ELSE TO GET A SECOND OPINION!!!! This is just terrible! I went in April 18th, 2024 for an innocent oil change. I had no known issues with my car, no dash lights nothing. During the oil change Tim noticed I needed a new drive shaft and asked if I felt anything unusual, I told him nothing too bad but we went ahead and had it fixed. During that time I had my rear brakes and rotors replaced. A week later I notice my ABS, traction control, and another light pop up. Since this $1200 repair my car has ran and drove like complete crap. I took it in May 18th to have them look over what the cause might be. The man working, I’m assuming the “manager” told me my battery has hardly any voltage left so they need to replace the battery before looking at my repaired driveshaft, etc etc!?!? I said no, the battery is fine. This wasn’t an issue a month ago when I forked out $1200 to repair said issues. He said well I’m sorry I can’t do anything else unless you purchase a new battery. This is the biggest con scheme I’ve ever witnessed. My vehicle was fine before their mechanic touched my car and now all these issues pop up and they want me to purchased a $350 battery from them to see why im having these issues. Side note; when I received all the work, I had to call them on my way home to make sure they even changed my oil because there was no sticker stating my mileage since last service on my windshield. This just shows you where their priorities are; making money on unneeded repairs. Avoid taking your vehicles here for oil changes/ inspections so you don’t need to deal with this nightmare I’m going through! Update May 19th: Day after they “checked it out” putting the vehicle on their lift, my passenger front is leaking brake fluid and my wheel is burning up. This is a nightmare from hell