Very rude and unprofessional:
My husband and I were seeking assistance with our tax paperwork for the first time, so we scheduled an initial consultation with a tax professional. Our primary goals for the call were to understand the services offered and to inquire about pricing.
During the consultation, I mentioned that I operate a sole proprietorship and recently purchased a house. Instead of offering guidance, the tax professional instructed us to fill out an excel sheet that she would send later. When we inquired about her pricing, she became extremely angry and rude, stating she had no interest in clients who seek alternatives and insisting on her own excellence. She suggested we look elsewhere if we preferred someone less "wonderful" and abruptly ended the call.
This interaction left us feeling confused and disheartened. If we're paying for a service, shouldn't we have the right to understand how it will benefit us? While we can't speak to her level of excellence, we certainly don't wish to work with someone who lacks cooperation and professionalism
Jay Bentzinger
-
July 16, 2023
Mila and her team are great! She is accessible, responsive and really knows her stuff which is important to a small business owner who’s strengths do not lie in accounting. I would recommend her highly without hesitation!
Lesa Sutherland
-
February 25, 2022
Mila is an amazing person to work with! She is professional, responds to our emails and any questions we have in a timely manner. We had been processing our own taxes through Turbo Tax; never again! The education Mila has provided has saved us from a lot of headaches. We are so thankful for her help!
Tim Scherrer
-
February 13, 2024
She knocked it out of the park. They are very thorough and are definately out for your best interest!
Ann Pott
-
February 28, 2021
Mila is the BEST! My taxes are a bit complex (whose aren't?) because of a property that I own with my siblings, so I did have some special requests so that I could get tax information to them on that property quickly and seamlessly. Mila was so understanding and helpful. She is competent, thorough, fast, patient and helpful!
Our Address
125 N Main St Suite 202, St Charles, MO 63301, USA
Very rude and unprofessional: My husband and I were seeking assistance with our tax paperwork for the first time, so we scheduled an initial consultation with a tax professional. Our primary goals for the call were to understand the services offered and to inquire about pricing. During the consultation, I mentioned that I operate a sole proprietorship and recently purchased a house. Instead of offering guidance, the tax professional instructed us to fill out an excel sheet that she would send later. When we inquired about her pricing, she became extremely angry and rude, stating she had no interest in clients who seek alternatives and insisting on her own excellence. She suggested we look elsewhere if we preferred someone less "wonderful" and abruptly ended the call. This interaction left us feeling confused and disheartened. If we're paying for a service, shouldn't we have the right to understand how it will benefit us? While we can't speak to her level of excellence, we certainly don't wish to work with someone who lacks cooperation and professionalism
Mila and her team are great! She is accessible, responsive and really knows her stuff which is important to a small business owner who’s strengths do not lie in accounting. I would recommend her highly without hesitation!
Mila is an amazing person to work with! She is professional, responds to our emails and any questions we have in a timely manner. We had been processing our own taxes through Turbo Tax; never again! The education Mila has provided has saved us from a lot of headaches. We are so thankful for her help!
She knocked it out of the park. They are very thorough and are definately out for your best interest!
Mila is the BEST! My taxes are a bit complex (whose aren't?) because of a property that I own with my siblings, so I did have some special requests so that I could get tax information to them on that property quickly and seamlessly. Mila was so understanding and helpful. She is competent, thorough, fast, patient and helpful!