MOD ON TREND

Heydi abreu

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May 25, 2023

I want to share my experience with Mod on trend in saint charles, I love the staff specially Mrs Mackenzie she really takes care of me and my crazy and sometime excentric fashion style ! I purchase so much there , she goes the extra mile if I’m Working and I want to pick up antip or something she always tries something to help me , she waits for me no matter if is near to closed the store hours ! She make sure I get whT i need and most important , honest with how my vlothes suit me , always she tries that I feel Pretty and special, I love her attitude and calmness, her Great customer service , for me she sales not only clothes but an experience !! Thanks Mackenzie for all you do ❤️❤️❤️ and also my dear jackeline she is great too!! Xoxo Heydi abreu VIP customer ( lol) Mod on trend

Kennedy Mann

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February 16, 2023

Went to shop for a necklace and a top for Valentine’s Day the other day, was NOT greeted with a smile whatsoever and also felt really pressured to buy things I wasn’t interested in - clearly just to make a sales quota. I was completely embarrassed. I don’t remember the workers name but I think it was the manager (she had red hair) she made me feel the most unwelcome I have ever felt in that store. The other girl, had long dark hair, was clearly new. Neither one of them smiled at me even once or even asked if I wanted a fitting room. I miss the old staff. Seriously.

Elliot Taylor

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February 24, 2023

Stopped into the store for the first time a few months ago and had a great experience. Staff was friendly and not pushy but very helpful. I’ve bought a few pieces already and can’t wait to be back for more!

Guy Anderson

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December 30, 2022

Tried to return a $60 top and they refuse to do cash back. Even on a non sale item with nothing wrong with it other than not fitting and with a receipt. They should make that clear when you make your purchase. Ridiculous.

Sarah Rhodes Bogart

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September 03, 2020

I was very upset with this place. I went into Mod for the first time and bought a few things. When I went to check out there were earrings on the counter. I asked the girl that was ringing me out the price of the earrings and she said they were on sale for $5. So I picked a pair out. After the transaction I thought my bill seemed high. Then I noticed that she charged me $20 for the the earrings instead of 5. So I told the cashier and she said that she would fix it and apologized. When she went to fix it she ended up giving me a $15 gift card instead my money back. She said she couldn't give me my money back because they are a small store. I said to her that I paid you cash and you made the mistake and yoy can't give me my money back and she said no. I couldn't believe that they run there store that way. Everything there is pretty expensive. So getting a $15 giftcard isn't going to buy really anything there. Therefore Id have to spend evwn more money there. Plus I live about 40 minutes from there. What a joke!!!