My dear friend had a celebration of life here. I really appreciated that they took measures to keep us COVID safe. Very nice and professional place. They put together a video of pictures and it was lovely. Comfy seating, plenty of tissues and very attentive workers. So glad they took good care of my friend Jo Fallon. Thank you.
Took my money then changed everything within 24 hours after signing the contract. Saying they don’t have room. Owner asked to call me so here is my response to that! What are we going to talk about? How after you took my money you had my sister cremated? After being told you had to wait for a death certificate! After I told my mother who just had two strokes that her daughter died? Then told her she would still be able to see her before she is cremated? Only to find out it was all a lie and my sister never even got cleaned up after she arrived from the hospital because it was too much work for your people? Which part of this do you want to talk to me about? Sounds like you need to talk to your employees!
Funeral Director Alex Mock went the extra mile to provide compassionate care to our family. He went out of his way to assure our mother was honored and her memory given dignified service amidst the unique challenges of the Covid lockdown. We could not be more impressed and moved by his tremendous kindness and impeccable professionalism.
My Dad passed away suddenly and had wanted to be cremated. I had no idea what to do and no knowledge of cremations. Alex was outstanding!!! He took care of everything and always had time for questions. He kept us posted at all times. He even handled everything with Jefferson Barracks so my Dad could have a full military honors service. Thank you Alex and Newcomers!
They did my husband's service and were truly amazing. Made it as easy as they could for our family. Very friendly and thoughtful staff and very reasonable price. I am very happy with every aspect of my experience with them.
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