Our initial meeting went very well but the service was so disappointing. My main concern was that my husband looked nice and the music was loud enough. My husband needed a haircut and a shave and they didn’t do either. I gave them pictures so they could see how to cut his hair. The music was too soft. The video was playing through the funeral service, it was a distraction. The pastor smelled like cigarettes. An employee brought her baby to work. I wanted to honor my husband and I feel like I failed him. Would not recommend them..
My Mom's funeral services were held at Newcomer. The "meeting process" to finalize everything was top-notch! We met w/ Maria. We didn't feel rushed to make any decisions or felt like we were in a hurry to get things set up/finalized. Maria was patient w/ us + walked us through everything. The day of, the Entire staff was accommodating & sincere. Marty was Fantastic as well. Thank You, to Everyone there. It Truly made our day pass smoothly ❤
The service itself was great, but the way we were treated just after was not. A man who worked there was guiding people through quickly out of the room, and my mom had to quickly use the restroom, and went out for a moment. As we went up, I let him know about it and his words were, "we have to go to the cemetery,' insinuating he would not allow my mother one last goodbye because how dare she have to use the facilities. It was an obvious way of trying to clear for another funeral. Not the way you want to be treated after loosing a loved one.
My dear friend had a celebration of life here. I really appreciated that they took measures to keep us COVID safe. Very nice and professional place. They put together a video of pictures and it was lovely. Comfy seating, plenty of tissues and very attentive workers. So glad they took good care of my friend Jo Fallon. Thank you.
We could not be more thankful for how professional and compassionate the people at Newcomers are. From Chris getting us through the initial tough times of the service (including dealing w some rowdy toddlers), and then the many insurance hurdles to Lila going above and beyond fixing the cemetery’s lies and games. It’s hard enough burying a loved one, but to have the kinds of issues my mother and I dealt with were obsurd. I couldn’t be more happy with the team that was by our side thru all of this. Amazing people who are there for you and not your money like others!
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