Our Urgent Care

Kyle Beard

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June 28, 2024

Worst experience of my life at an urgent care. Went in because my wife got hit in the eye by a dogs foot. She had nausea, headache, eye pain, blurred vision and vomited which persisted for 2 hrs so we went in. While checking us in My wife went to sit as soon as we got there and the lady at the front desk told her not to that she would be right with her. Then persisted to spend 10 mins checking her in. My wife stumbled and she told my wife she could sit if she needed because it would be a little while before we get into a room. My wife sad down and the second she did the same woman said they were ready for her and made her get back up and walk into a room. For someone with vision problems and nausea up and down is not good. We get into the room. The nurse asked basic questions then asks if my wife works with dogs. Which she does so we said yes. She then leaves for the doctor to get in. The doctor showed up and immediately said. We don’t treat this type of injury. We don’t do tests for common stuff like flu, UTI and Covid. Anything more and you need to go to emergency. Yet, on their website where I checked in there was a choice for injury which I selected. Then she started talking about how this is workman’s comp. Then started arguing with us when we said it’s not it didn’t happen at work. Doctor stated nurse said we told her it happened at work. Which we didn’t. Nurse simply asked if my wife worked with dogs. She said all she could do was wash the eye out and test for a scratch on the eye with some dye. Which was at least something so ok. The doctor leaves to get supplies then comes back and opened a tool box with supplies then find out she is missing a UV light that she needs to do the test. Leaves to find it which she never did. Then comes back. Does the test still and the results are “ well I couldn’t really see anything because I didn’t have the correct light but it does look like there might be an abrasion” then brings up my wife’s miscarriage from 2 months ago and asks if it may have something to do with her nausea and other issues. Like NO she would have said it this was all going on before the dog accident. Worst people ever.

Mike harrell

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July 01, 2024

Thank you so much to Dr. Dobsch for taking such good care of me while I was passing through town. She was incredibly friendly, thorough, professional, and attentive. Additionally I would like to thank the entire staff for being so great from the moment we walked in until we left!

Tammy James

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July 22, 2024

This place was amazing! So fast! Troy was awesome! Took the time to listen to me! Everyone was pleasant! Thank you for getting me well!

K “Fritz” F

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May 14, 2024

I will never go here again. They charged me over 300 dollars after insurance for a flu test. They did nothing else. Just goto TAUC, it's worth it to wait in line for a little bit. TAUC nurses are also much nicer.

Mikayla Detweiler

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July 04, 2024

Mercy go urgent care is always quick and can get us right in! The nurse practitioner was super friendly with us and my little one.