This company is willfully dishonest. Last December I made an appointment for a Covid test, after entering my insurance I was told the appointment would be 100% covered. When I arrived I was charged $75. I paid it. Since then I have received 3 bills for an additional $75. I have called each time and have been told it was a mistake. Today I received a collection notice. How many elderly people are they doing this to? Don’t trust them.
nick
-
May 14, 2022
charges stupid amounts, you are seen by a nurse practitioner (not a doctor) who is incapable of any sort of diagnostic insight beyond swab test results, and the interior design is pathetic, cheap, and depressing. it looks like they hijacked a boost mobile store from 2005 and just put a few 5x5ft exam rooms in it.
you know how when during a road trip you stop at a scary looking 24 hour taco bell in the middle of rural kansas that makes you feel like you are about to get robbed or kidnapped?
yeah, this place is the health care equivalent, except they actually rob you with indefensibly high costs compared to other urgent care clinics. you will receive higher level medical treatment from a veterinarian but it might be best to try one of the other wentzville urgent cares.
Sarah Frankly
-
December 29, 2021
Emily, the receptionist, was extremely helpful and went out of her way to make sure my kids got in to be seen today. The nurse that took their vitals was great as was Dr.Woods. This was by far the best experience my family has ever had at an urgent care facility. The staff was very attentive, caring and helpful and this will be our go to urgent care location from here on out.
David Reid
-
March 24, 2022
These jokers charged me 250 dollars when I have insurance that states Urgent Care visits are 50 dollar co-pays. They weren't transparent about this in any manner. I could have went down the street to a different urgent care and paid 105 dollars cash. My insurance provider stated they could charge me that because it's affiliated with the actual hospital. What kind of people run an urgent care and aren't transparent about cost. I'll tell you money hungry hospitals. Do not go here these hospitals and urgent care providers are swindlers.
This is being taken care of...the billing people charged it as an emergency non admittal. It was billed incorrectly.
Roger smith
-
December 12, 2020
Quick, fast , accurate, service! Got my test results super fast!
This company is willfully dishonest. Last December I made an appointment for a Covid test, after entering my insurance I was told the appointment would be 100% covered. When I arrived I was charged $75. I paid it. Since then I have received 3 bills for an additional $75. I have called each time and have been told it was a mistake. Today I received a collection notice. How many elderly people are they doing this to? Don’t trust them.
charges stupid amounts, you are seen by a nurse practitioner (not a doctor) who is incapable of any sort of diagnostic insight beyond swab test results, and the interior design is pathetic, cheap, and depressing. it looks like they hijacked a boost mobile store from 2005 and just put a few 5x5ft exam rooms in it. you know how when during a road trip you stop at a scary looking 24 hour taco bell in the middle of rural kansas that makes you feel like you are about to get robbed or kidnapped? yeah, this place is the health care equivalent, except they actually rob you with indefensibly high costs compared to other urgent care clinics. you will receive higher level medical treatment from a veterinarian but it might be best to try one of the other wentzville urgent cares.
Emily, the receptionist, was extremely helpful and went out of her way to make sure my kids got in to be seen today. The nurse that took their vitals was great as was Dr.Woods. This was by far the best experience my family has ever had at an urgent care facility. The staff was very attentive, caring and helpful and this will be our go to urgent care location from here on out.
These jokers charged me 250 dollars when I have insurance that states Urgent Care visits are 50 dollar co-pays. They weren't transparent about this in any manner. I could have went down the street to a different urgent care and paid 105 dollars cash. My insurance provider stated they could charge me that because it's affiliated with the actual hospital. What kind of people run an urgent care and aren't transparent about cost. I'll tell you money hungry hospitals. Do not go here these hospitals and urgent care providers are swindlers. This is being taken care of...the billing people charged it as an emergency non admittal. It was billed incorrectly.
Quick, fast , accurate, service! Got my test results super fast!