About Outback Steakhouse
Our Address
5228 N Service Rd, St Peters, MO 63376, USA
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Underwhelmed with my ribeye, fat and wasn't seared. My scrimp curled to the size of a quarter. Never received my second side dish, but didn't realized until after we left. Pretty sure the server "Jennifer" lied to us. We ordered drinks and received them. Asked about bread and she said they don't bring bread until you order. We had already order drinks, but whatever, I feel like she was trying to entice to order an appetizer. The inside of the restaurant is cool though.
We were there Sunday January 13 for dinner and was quite surprised the place was almost empty. The waiter did his best but we could tell he was fairly new. Our blooming onion came out sitting in grease so could not eat it so we asked to see the manager, he came over with an attitude of I really don’t care but stated he would get us out another one. After about 15 minutes the manager came over with another blooming onion. It was small enough to sit on a dessert plate. We asked where was the rest of it and were told sizes vary and he was sorry. We asked that it be taken off our bill. The pasta with chicken and steak was so dry my grandson did not eat most of it, I ordered steak and coconut shrimp, the steak was very small and dry, my husband ordered salmon which he was pleased with. We had to ask for bread and got one bread stick about 6 inches to feed 3 people on a plank and no butter. We will not be going back.
So how come you can't figure out the logistics of running a restaurant? We had a 2 top around 7 on Sunday when you weren't really busy. Your hostess told us there were no booths open. However there were plenty open. & when we asked to be seated in one, she stated there were no servers available for that area because that server had a big party coming in. But there were plenty of tables being served in the area where the booths were. Seems like this chain restaurant could care less about customer service and there more about just getting the money. I use to love Outback but this experience makes me never want to go back.
Heather was our amazing waitress today. The breaded mushroom appetizer had a ton of mushrooms! The French onion soup was great as was the toowoomba salmon. My husband recommends asking for some parmasean cheese for the Kingsland pasta, but he otherwise loved it.
Got dinner there last night for my 18th! The staff signed a cute birthday card for me, lovely surprise! We were given great service by Hannah, she mentioned she's new to serving and did a great job! Very friendly and was on top of making sure we had everything we needed. Had a short wait of 30 minutes, came in at about 5 o'clock but was totally worth it. The Sydney shrooms tasted perfect and the cheesecake was great! I got Coconut shrimp and fries and my friend got the Alice chicken and asparagus, we both loved it! Bathrooms were clean and the atmosphere was great. Will be coming back one day!