About Panera Bread
Our Address
861 Robert Raymond Dr, Lake St Louis, MO 63367, USA
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Panera quality has declined over the last few years. Prices continue to go up and portions get smaller and smaller.. $30 for pick 2 with 2 small drinks and the sandwich had 4 small slivers of chicken and Greek salad just tasted like oil...maybe they didn't shake the dressing so I had to ask for another.
Panera used to be an upscale feel with great food and service. This location has none of that. They were only taking orders through the kiosk which slowed everything down. They were out of avocado which meant half of their sandwiches were not available. The bread on my sandwich was not as fresh as it should have been and tasted like something I'd find in a convenience store. The soup wasn't bad but nothing special. The tables were almost all dirty and there was trash on the floor. The restrooms were filthy which my wife mentioned as well. It was too cold for anyone to dine outside, yet rhe outside trash receptacles were overflowing. Clearly hadn't been emptied in some time. I'm sorry we chose to eat there and we certainly won't be back.
I placed on online order for drive through so I could make it to class on time. I had plenty of time to get there and for them to make it (about 20- 25minutes). When I arrived the drive through was too long so I went inside as my app said my food was ready and my food was on "delay" as soon as I talked to someone about the issue. I was told it will be ready in 5 minutes. I was told that 2 times and ended up waiting another 10 minutes for HALF A SANDWICH and a bag of chips.
Hi there, I should have known my food would be awful by the smell of the restaurant upon entrance. I got my food by rapid pick up. I got home, the salad was small and dainty but still good. I also ordered the steak with white cheddar sandwich, which was burnt and disgusting. I will not be going back to this location any time soon.
I have been to this location several times. I always request extra cheese with my order. I find it very frustrating that they charge me for extra cheese, but I rarely get extra cheese unless I check my order before leaving. They never take off meat charges when I request less. Interesting 🤔 Again, today, I requested extras cheese with my onion soup and I got charged for extra cheese. But received NO cheese at all. Really????