Panera used to be an upscale feel with great food and service. This location has none of that. They were only taking orders through the kiosk which slowed everything down. They were out of avocado which meant half of their sandwiches were not available. The bread on my sandwich was not as fresh as it should have been and tasted like something I'd find in a convenience store. The soup wasn't bad but nothing special.
The tables were almost all dirty and there was trash on the floor. The restrooms were filthy which my wife mentioned as well.
It was too cold for anyone to dine outside, yet rhe outside trash receptacles were overflowing. Clearly hadn't been emptied in some time.
I'm sorry we chose to eat there and we certainly won't be back.
Ashley McBride
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October 04, 2023
Hi there, I should have known my food would be awful by the smell of the restaurant upon entrance. I got my food by rapid pick up. I got home, the salad was small and dainty but still good. I also ordered the steak with white cheddar sandwich, which was burnt and disgusting. I will not be going back to this location any time soon.
C&D Pohlcat
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July 27, 2024
I have been to this location several times. I always request extra cheese with my order. I find it very frustrating that they charge me for extra cheese, but I rarely get extra cheese unless I check my order before leaving. They never take off meat charges when I request less. Interesting 🤔 Again, today, I requested extras cheese with my onion soup and I got charged for extra cheese. But received NO cheese at all. Really????
Chrissi Evans-Kalish
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August 30, 2023
I got a cheese Flatbread pizza and asked for light sauce and it's like there is extra sauce on it. I couldn't eat much because sauce messes my stomach up. Also I don't know if they changed the receipt or something, but the sauce tastes like taco bells mild sauce to me and I do not like it at all. I used to love this pizza!
Tim Nolan
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April 04, 2024
For two plus years now this Panera can’t get it together. They are always out of everything. The sandwiches are never made correctly and the presentation is horrible. Here is my Chipotle Chicken Avocado which doesn’t even have the correct bread. Not to mention the poor small unappetizing appearance. No more money going to this Panera, ever. And how does “Bread Company” run out of bread as a side? C’mon really? That’s like Steak n’ Shake running out of steak burgers!
Our Address
861 Robert Raymond Dr, Lake St Louis, MO 63367, USA
Panera used to be an upscale feel with great food and service. This location has none of that. They were only taking orders through the kiosk which slowed everything down. They were out of avocado which meant half of their sandwiches were not available. The bread on my sandwich was not as fresh as it should have been and tasted like something I'd find in a convenience store. The soup wasn't bad but nothing special. The tables were almost all dirty and there was trash on the floor. The restrooms were filthy which my wife mentioned as well. It was too cold for anyone to dine outside, yet rhe outside trash receptacles were overflowing. Clearly hadn't been emptied in some time. I'm sorry we chose to eat there and we certainly won't be back.
Hi there, I should have known my food would be awful by the smell of the restaurant upon entrance. I got my food by rapid pick up. I got home, the salad was small and dainty but still good. I also ordered the steak with white cheddar sandwich, which was burnt and disgusting. I will not be going back to this location any time soon.
I have been to this location several times. I always request extra cheese with my order. I find it very frustrating that they charge me for extra cheese, but I rarely get extra cheese unless I check my order before leaving. They never take off meat charges when I request less. Interesting 🤔 Again, today, I requested extras cheese with my onion soup and I got charged for extra cheese. But received NO cheese at all. Really????
I got a cheese Flatbread pizza and asked for light sauce and it's like there is extra sauce on it. I couldn't eat much because sauce messes my stomach up. Also I don't know if they changed the receipt or something, but the sauce tastes like taco bells mild sauce to me and I do not like it at all. I used to love this pizza!
For two plus years now this Panera can’t get it together. They are always out of everything. The sandwiches are never made correctly and the presentation is horrible. Here is my Chipotle Chicken Avocado which doesn’t even have the correct bread. Not to mention the poor small unappetizing appearance. No more money going to this Panera, ever. And how does “Bread Company” run out of bread as a side? C’mon really? That’s like Steak n’ Shake running out of steak burgers!