Panera Bread

861 Robert Raymond Dr, Lake St Louis, MO 63367, USA

About Panera Bread

3.6 / 5

from reviews

    Tim Nolan
    -
    April 04, 2024

    For two plus years now this Panera can’t get it together. They are always out of everything. The sandwiches are never made correctly and the presentation is horrible. Here is my Chipotle Chicken Avocado which doesn’t even have the correct bread. Not to mention the poor small unappetizing appearance. No more money going to this Panera, ever. And how does “Bread Company” run out of bread as a side? C’mon really? That’s like Steak n’ Shake running out of steak burgers!

    Neal Cox
    -
    October 31, 2023

    Panera used to be an upscale feel with great food and service. This location has none of that. They were only taking orders through the kiosk which slowed everything down. They were out of avocado which meant half of their sandwiches were not available. The bread on my sandwich was not as fresh as it should have been and tasted like something I'd find in a convenience store. The soup wasn't bad but nothing special. The tables were almost all dirty and there was trash on the floor. The restrooms were filthy which my wife mentioned as well. It was too cold for anyone to dine outside, yet rhe outside trash receptacles were overflowing. Clearly hadn't been emptied in some time. I'm sorry we chose to eat there and we certainly won't be back.

    Nathaniel Denklau
    -
    May 30, 2024

    I’ve been going to this bread co for years. For the most part, it’s been an absolute delight. However recently, things haven’t been going as smooth as I’d hope. For one, the service and wait time for my food has gotten so slow, I’ve been able to grow a full beard in the time I’m waiting for my lunch. Now, as someone that works in the service industry, I can’t fault the employees for this, as I’m not sure whether or not any rules, regulations, or procedures have changed. That being said, whatever has been changed rivals with Franklin the Turtle in terms of speed and efficiency. On another note, the staff is genuinely the highlight of my day as they are always so friendly and helpful with any questions or requests I have. That being said, I’ve recently started noticing an individual lurking around that kind of creeps me out. Now, I haven’t had the displeasure of interacting with this said individual but I have noticed how he just stands places, similar to Michael Myers, and stares in an odd way at other employees. Along with that, these employees normally seem to be younger women, and it’s frankly just an unsettling sight to see when all of the employees I interact with are so friendly and personable. Now I don’t know this individual personally, but from an outside view as a customer, watching an older man stare at and follow around younger women is an eerie sight to see in environment so personable and welcoming.

    Delra Gray
    -
    April 03, 2024

    This was the absolute worst service in my 64 yrs of life. So bad l "asked" the 25ish young girl her name. She says Ally with a heavy foreign accent. It was very obvious she did not wish to wait on me, and l even did part of her job by using the kiosk...smh. I requested the souffle in the middle, as there wete 3, and she picked up the 1st & then 3rd before understanding as l am pointing directly to it. No other customers are in line. Thank GOD these places are franchises as l will continue to enjoy my souffle, just never at this location.

    Ashley McBride
    -
    October 04, 2023

    Hi there, I should have known my food would be awful by the smell of the restaurant upon entrance. I got my food by rapid pick up. I got home, the salad was small and dainty but still good. I also ordered the steak with white cheddar sandwich, which was burnt and disgusting. I will not be going back to this location any time soon.

    Panera Bread

    Our Address

    861 Robert Raymond Dr, Lake St Louis, MO 63367, USA

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