Panera Bread

861 Robert Raymond Dr, Lake St Louis, MO 63367, USA

About Panera Bread

3.6 / 5

from reviews

    Neal Cox
    -
    October 31, 2023

    Panera used to be an upscale feel with great food and service. This location has none of that. They were only taking orders through the kiosk which slowed everything down. They were out of avocado which meant half of their sandwiches were not available. The bread on my sandwich was not as fresh as it should have been and tasted like something I'd find in a convenience store. The soup wasn't bad but nothing special. The tables were almost all dirty and there was trash on the floor. The restrooms were filthy which my wife mentioned as well. It was too cold for anyone to dine outside, yet rhe outside trash receptacles were overflowing. Clearly hadn't been emptied in some time. I'm sorry we chose to eat there and we certainly won't be back.

    Tim Nolan
    -
    April 04, 2024

    For two plus years now this Panera can’t get it together. They are always out of everything. The sandwiches are never made correctly and the presentation is horrible. Here is my Chipotle Chicken Avocado which doesn’t even have the correct bread. Not to mention the poor small unappetizing appearance. No more money going to this Panera, ever. And how does “Bread Company” run out of bread as a side? C’mon really? That’s like Steak n’ Shake running out of steak burgers!

    Julie Campos
    -
    April 04, 2024

    This Panera has some issues. I don’t think it is managed very well unfortunately. They are consistently out of ingredients. It also irritated me when they moved the coffee cups behind the counter as a member of the sip club. I have also had to wait a while for a cup when I’ve gone in because the self serve kiosks were closed. Or I usually have little kids in my van so have to go through drive through to get my sip club coffee. The drive through is crazy slow too. I really hope management can step it up to make this place run more smoothly! I always love the atmosphere and food is always good at Paneras.

    Aaron Roberts
    -
    March 04, 2024

    We had a nice meal here after church. The food was great and they have indeed started increasing the amount of protein on the sandwiches. Everything is always tasty. They still have a few issues with being out of products sometimes early in the day. Today it was croutons. Seems like they were a little short staffed today, because dishes weren't getting done and they had to use plastic utensils. Not a big deal. We understand. It's hard to work shorthanded. We had already ordered at a kiosk today and were waiting for our food to be prepared, but there were no cups anywhere. We just needed two water cups. There was a group of three older women at the counter ordering, so I waited behind them while they finished. It took them about 10 minutes to wrap up their order, it was a little frustrating to wait that long just to get two water cups. But again, it's hard to work short-handed, so we understand.

    Ashley McBride
    -
    October 04, 2023

    Hi there, I should have known my food would be awful by the smell of the restaurant upon entrance. I got my food by rapid pick up. I got home, the salad was small and dainty but still good. I also ordered the steak with white cheddar sandwich, which was burnt and disgusting. I will not be going back to this location any time soon.

    Panera Bread

    Our Address

    861 Robert Raymond Dr, Lake St Louis, MO 63367, USA

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