Our first time eating at the St Peters location. Not the atmosphere of the original, but MAN, what great food. We had the ribs, beans and slaw and they were terrific. As always, the ribs are so juicy and the rub is so good, there's no need for BBQ sauce. But, since the sauce is also good, it goes into the beans just because. Love Pappy's no matter which location.
Great food as always, you can't go wrong with anything on the menu! But the service was beyond excellent! They were so attentive to their customers. For example, I got up to get a new cup for a refill and it's like they knew what I was thinking and met me with the cup. Also, the soda overflowed a little and they met me with a napkin to wipe my cup. They met us at a table to clean it for us. The woman taking our order was super friendly. And I noticed that even the order fillers were paying attention to the floor and making sure everyone had clean bbq sauce at their tables. They went above and beyond. It's those little details that really make the difference!
My wife and I ordered a half slab of ribs. My end was delicious, but the end my wife chose was very dry and tough. When they asked how it was, we told them about the dry, tough end and the only response was "sorry". Not really what you want to go with if you're trying to convince people who had a less-than-excellent experience to come back.
We went for lunch and when I took a bite of the brisket, I couldn’t believe how good it was! My wife agreed it was the best brisket we have ever had. The ribs were also delicious. The sides were tasty too. We will be back!
The customer service there is 10 🌟 ⭐ 💫 🌠. They make you feel welcome and a valuable customer. The food is very good and our dining experience was enjoyable. The Pappy's chain is very consistent with the food.
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