PetSmart

Courtney Shells

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December 14, 2024

I am extremely disappointed with the grooming service I received at the Wentzville location. This was my first time bringing my dog in, and it will absolutely be my last. The groomer, Maelina G., was not only unprofessional but also completely unhelpful. When I asked basic questions, she repeatedly responded with "I don’t know," which is unacceptable. As a professional, it is her responsibility to either have the answers or find them. Her lack of effort to assist was both frustrating and unprofessional. To make matters worse, my dog’s haircut was a complete disaster. Despite giving clear instructions on how I wanted the grooming done, Maelina completely disregarded them. The result is a terrible haircut with bangs, something I specifically didn’t ask for. It’s clear she didn’t pay attention or care about the details. I spent my hard-earned money expecting a decent service, and instead, I got poor quality and terrible customer service. I will not be returning.

Darren Deatz

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December 17, 2024

Had an appointment for grooming my two small dogs. Dropped them off, and 5 hours later, learned that they had been stuffed in a crate the entire time. They said they were busy due to the holidays. What’s the point of an appointment???

Jesus dude

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November 15, 2024

I love how cheap the fish are, but I would definitely treat them before putting them in my tanks unless they are Rainbow Fish. They're very hardy fish and they are beautiful never lost a rainbow fish from here never and bought lot's

Marina RoseSikes

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October 29, 2024

Friendly clean super fast service super helpful in locating the items and making sure they were correct and checking out I played with puppies so all in all awesome the fish were well cared for as well

Patti Goldberg

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October 02, 2024

Love shopping here because I can bring my dog with me, but to be honest, the price of dog/cat food is way more expensive than Walmart. If you’re looking for great dog/cat toys~this is your place! While the toys are more expensive, they’re also better quality. Same for bedding.