1846 Wentzville Pkwy, Wentzville, MO 63385, USA

About PetSmart

4.2 / 5

from reviews

    Debbie Rodriguez
    June 12, 2024

    I grabbed the wrong dog bed two times and the lady at the register was very patient. The beds weren’t the price I was expecting, so the third time the lady helped to see if the bed was there. It looked like they were all out of the beds that was on clearance but she insisted on finding it for me, and she found one last dog bed for me. She was also very kind to my daughters and I appreciate the dedication. My experience at this location was great. 🙂 thank you for helping me

    Kara Capps
    May 22, 2024

    I came in today to pick up cat food. But hopped on google to leave a review for the wonderful sales associate that greeted me and checked me out. She greeted me with a kind “Hello” while working with a line of customers. She checked me out and told me to have a wonderful day. It’s the little things. Thank you for being kind today Karen!

    Cliff Adams
    January 10, 2024

    Stopped in here during a big storm Monday evening. The employees were incredibly nice, personable and caring. We had just picked up a 13 week old bernedoodle and was taking her home. We fed our pup inside the store and then stretched our legs. We were just passing through, but will definitely keep this store in mind. Great people!

    Teresa Moellman
    February 22, 2024

    Wonderful store and very helpful staff! My husband bought a 75 gallon fish tank, stand, filter and lots of items for the tank. After getting home and opening the box for the stand he realized one of the boards was damaged. He called this store and they went above and beyond to get the replacement board. (Including driving to a different PetSmart store to pick up the new stand because we bought the last one at their store)The next day he realized that the filter he bought wouldn't fit on the tank so he took it back. Not only did the employee help us with the return he also helped us pick out the new filter and he opened the box and showed us how to install it! I absolutely recommend this store to every pet owner!

    Mindi Williams
    May 20, 2024

    I brought my German shepherd airdale in to be groomed, wash and haircut.... My poor dog looks like someone hacked into his coat. Random long chunks, paws weren't clipped, his abdominal area looks like a 5 year old tried to shave his belly. The receptionist was incredibly rude. Tried to tell me he was the size of an Irish wolfhound... No ma'am. I asked to be notified 30 minutes before he was finished so he would not have to be kenneled and she rolled her eyes and just called me when he was finished. I could go on forever about how awful they are there. Please go elsewhere!!!!


    Our Address

    1846 Wentzville Pkwy, Wentzville, MO 63385, USA

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