Adam from Pipe Solutions was on time, friendly and did a great job. He took the time to listen to each of our problem fixtures, verified each with us and then got to work. He was very professional and when he was finished, he reviewed each item with us and confirmed that it was working properly. Thank you! A+++ service!
Arrived on time and promptly made all necessary repairs. Also very informative.
Keith was very nice. He said our water heater is 41 years old so I questioned fixing it but he assured me it's doing OK now. I know he cleaned it, checked for leaks and turned temp up, just hope it will work correctly now.
I was assigned this company to look at a leak at my home. My email read "Wednesday July 28, 2021 arriving between 2:00pm - 4:00pm". I received a text at 1:05pm stating the tech was on his way. I contacted someone to meet them there within 15 minutes. The office person called and was extremely rude and told me he can only wait 10 minutes. I told her the tech was early and I had someone in route, she again stated they would leave after 10 minutes. I called the office and talked to another person. I asked to speak with the manager and was told that was the original person that called. I asked why my arrival time said 2:00-4:00 and now the tech cannot even wait a few more minutes. I was told the are having a problem with the messages being generated with incorrect times. I stated that is not the customers problem and that I did have someone on the way. I am shocked this is how one simple call was handled. I will never recommend this company based on the office calls.
Communication with Pipe Solutions was fantastic. They were extremely helpful and went above and beyond what we needed. I will be using them again if needed
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