3 stars because the staff, Kevin, was helpful, and very good at the job. Otherwise it'd be a 1 star. The insurance company cut the check before services where finalized therefore they couldn't get the money directly and needed me to pay. I offered a deposit as good faith and was told it was not needed. Then at the service the owner, Eric, asked to speak with me, the mother of the deceased., to ask when they could expect payment. Very unprofessional, rude, and heartless. I will never recommend or use this company again.
My son Tyler Ray Raymer was laid to rest by Pitman in Wentzville. They handled everything with great care and sympathy! I just wanted to say thank you to Eric Pitman and Kevin Scego for making this as painless as possible . Michael and Diana Raymer
Losing a loved one is extremely difficult, especially losing a child. All the employees at Pitman were extremely helpful, kind, respectful, and gentle with us. Eric Pitman was patient and extremely knowledgeable with us as we navigated these uncharted waters. We are so grateful for their guidance during the worst moments of our lives.
My friend and neighbor passed yesterday peacefully (11/13/2020). After her family and friends gathered in honor of her...The Pitman attendants, with good honor and respect, attended her families need very late in the evening...The removal and care was extremely formal. In another note...2 years ago last week I was struck by a vehicle while walking my grand puppy...he did not survive. I spent several weeks incapacitated...yet the good folks at Pitman took care of my grand puppy at $0 cost, understanding I'd lost my grand puppy's owner, my son, just 3 months prior. It's well to know that there are businesses that attend to the needs of those in need. God's peace.
They were very compassionate and helpful with making decisions in a time of sorrow. One disappointment though was they gave the wrong prayer cards. When my mom passed away, I decided to use this funeral home because it was closest to where she was located. Before that I was kind of hesitant to use them.
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