Planet Fitness

Bryan Wildt

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March 10, 2024

It's an okay gym, I really dislike that it's no longer open 24/7. It was when I signed up in 2017 and as someone who likes to go when there's less people in the gym it's hard to pull off on the weekends when it closes at 7:00pm. The staff and equipment are both fine. Also even though the amount of time I can use their service has decreased there's been no reduction in my monthly dues. So somehow a service business figured out how to pull off shrinkflation.

Heather Grove

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April 17, 2024

During covid, Planet Fitness closed its doors. When this happened I ended up having a stroke and couldn't get into the place to close my account nor could I go to the post office. They were closed down and couldn't go in to close my account which only left one option to send it in the mail. I had a family member go in to close my account for me because I could not when they opened their doors. The family member explained to the staff what had happened and that I couldn't come in. They would not let them cancel for me, how ridiculous and told them that it was my problem not theirs. I wrote an email to planet fitness letting them know that I couldn't get in there nor write a letter at that time. What did they do, well they continued to charge my account the fees. If you can buy online, why can't you cancel online. I have been being charged since 2020 when they closed almost 4 years later and I am still being charged. And still continues to charge me. Lost $1,289.40. I do not recommend using them, terrible customer service especially for the people with critical care issues. Thanks Planet Fitness for taking my money at a time that I needed it and kept taking it.

jill Kneemiller

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January 31, 2024

I LOVE this place. Shelby the GM is and maddie are just absolutely wonderful. Always so helpful and kind to everyone. All the other staff is awesome as well! They all deserve raises they do a wonderful job keeping everything clean and up to date. we love mid rivers😍

Olivia Koke

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April 11, 2024

This is my favorite planet fitness is the St. Louis/St.Charles area. The staff are always nice to me. The bathrooms are clean. There are plenty of machines and not ever over crowded

MarMat

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February 11, 2024

Nice and clean. Very good for truck drivers, big parking lot! Food court at the mall.