Anytime I have an issue arise with my vehicle, I'm always nervous, but the experts here at Plaza Tire Service in Lake St. Louis always help alleviate my concerns! They go above and beyond by breaking down, and actually explaining everything from what the issue is, to possible causes, and even the short and long term of how it could affect my vehicle in the future. On top of all that, they always do their best to offer the best solution while also doing everything they can to keep costs at a minimum. They understand and care by never pushing the most expensive packages as the only options. The quality and service the experts here provide has always been top notch in my eyes, and that includes speed of service. I am always pleasantly surprised by how quickly they get me back on the road.
Can I give higher than a five-star review? I came from Nebraska to visit my son for a long weekend. I ended up with a flat tire and needed emergency help. I got the donut/spare time on the car with my son's help but then he had to go back to work. He told me to go here because it is was close to where I was. They man who helped me was very nice and friendly and they took care of me in what I think is a reasonable amount of time, considering I came in with no appointment and they had other customers cars they were working on. I really appreciate the fact they were able to get me new tires and give me back on the road in about an hour. Highly recommend them.
Best service ever!!! The guys there are so friendly, professional and have a wonderful customer service attitude and they do great work. Thanks for great people. Was there again another day when I discovered I had a nail in my tire. They worked me right in to there schedule and repaired the tire and off I went. They do a great job and have great customer service.
They are very friendly and helpful. You can tell that they care about their customers and it shows. Second visit-Noticed a bolt in my wife's vehicles tire-came by with no appointment and they immediately got me in.The tire was not repairable and they did not stock it.2 hours later they called and said that it was ready.Quick friendly service in a timely matter. Third visit- my wife told me her SUV was not getting around well in the snow. I looked at her tires and the tread was low. I spoke with the store manager and he directed me to the proper replacement tires at a good price point and got her in the next day for installation. I was going to get her a certain expensive Michelin tire but he told me that they do not last long. After the call I researched said tire and he was correct-his knowledge saved me an expensive mistake.
Guys here were awesome. They listened to what we were wanting and are concerns about changing the thread design to something more aggressive. They gave us a few options and made their recommendations. We followed there advice and couldn't be happier. My wife loves them which is the most important one to keep happy. Thanks guys. Adding to this review for my return for repair of my two rear tires on my truck that had a screw in one and a bolt in another. The guys did not disappoint, as usual. Be back in a couple months, Octoberish, to replace the two rear 35" x 12.5" x 20" AT tires.
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