We scheduled Plumbing Experts, LLC to move a main shut off at a condo we were remodeling. We scheduled 2 weeks in advance for service on a Thursday. I took time off work to meet the plumber and they didn't show. And didn't call. When I called them, I was told another job ran over, and we rescheduled for Monday. I took time off work Monday to meet them, and they didn't show again. Once again, I had to call them to find out what was going on. I was told they couldn't make it, and they would be there Tuesday morning. They couldn't do it again Tuesday, and rescheduled for Wednesday morning. They finally made it Wednesday, and my wife had to meet them and let them in. They sent a guy named Chris, and another helper. Chris complained about the job from the time he arrived, and actually threatened to walk out several times, knowing they had put us in a bind and we needed the work done because we had an electrical contractor coming the next day. When he took out the vanity to have easier access to the work he was doing, my wife asked if he would put it back in when he was done. His response: "You know, you're starting to piss me off." Now this man is easily 3 times my wife's size, and he scared her. She called me nearly in tears, and I had to take off work for the third time to go manage this job. To make a long story shorter, I paid $1100 to have them move a main shutoff, and install a shower valve. Four weeks later the main shutoff started leaking from a crack in a plastic elbow he installed, and then the kicker was I had to replace the shower valve because it was the wrong one. I had to pay another plumber several hundred dollars to fix the fitting that was cracked, but there was no way these people were coming into my place again. We've hired quite a few contractors over the years, and we've never been treated like this before. I'd give them 0 stars if it was possible.
Plumbing experts took great care of me and my plumbing needs. I found some water seeping out of a wall into my garage. Chris Arnold came out to diagnose, gave me fantastic advice, and returned a few days later to complete the work after I took some drywall down. Chris Arnold was kind, professional, and overall great to deal with! I was very comfortable having him in my home with my wife and young kids around. He was kind to my kids and my toddler loved watching him work!! Eric, the owner of Plumbing Experts, is responsive and quickly got me added to the schedule. Thanks for the great work!
Had hired another plumber to change out our shower cartridge. Long story short , it did not go as planned and then they would not call us back. Got a referral for Plumbing Experts. They had someone out the very next day... technician actually arrived EARLY! He was professional, efficient and knowledgeable about what needed to be done. Immediately gave me peace of mind and confidence that he could get the job done. He completed the work and we could not be happier. Wish I would have called them first!!!
Eric gave us an estimate over the phone to come fix our toilet. We have had issues for months with this. He came out and diagnosed the repair and it was much less expensive than we thought. We were expecting to have to replace our entire toilet and he said it was something simple and fixed it. We were so happy with his honesty. He could have charged us a lot more to do work that he said was not necessary. While he was there, we had him fix our sink as well. Very trust worthy and fair price. I wish there were more companies like this. Great Work!! Would definitely refer to anyone.
Eric and his team did a wonderful job despite having to deal with an unprofessional general contractor. He always gave us expert advice especially suggesting to instal a recirculating pump so we get hot water almost instantly. Would highly recommend to friends and family.
To get listed, enhance your listing, offer promotions on this site, or find out more about the services we offer, please contact us!