Service was friendly and the work done well. Thaddeus was our plumber and he did a great job. He went above and beyond to ensure we were happy with the job done. Highly recommend.
Beware of this company! They completely ripped off my elderly aunt and took complete advantage of her. They won’t return phone calls. They should be ashamed. I hope they are proud of themselves taking and old woman’s money who is on a fixed income. Please please stay away from this company. Karma will catch up to you all! Your response is comical seeing as I have called and so has my aunt. Thadius just goes around doing shotty work and ripping off the elderly.Netta is the name of the elderly woman you all took advantage of and by the looks of your reviews you all don’t have the best reputation with calling people back or maybe you need a new receptionist.
Our leasing agency chose this company to do excavation of a lateral line to the sewer main. This company had the Lowest bid, due to the city having a fund to offset costs they were chosen. Plumbing experts immediately said that they would be at least a week before being able to perform the work. 3 weeks passed and the office clerk, Amy made numerous references to being on top of things; yet when we checked finally with dig rite's schedule for house calls, they made an emergency request at 11 am the day we were supposed to have excavation start. Guess what? They broke ground anyways, without dig rite first visiting the location. The request was made by Amy and she had DAYS to complete this. This company is shady and does borderline illegal things to avoid losing a contract, their office staff is inept and seems to care less about filing proper permits and paperwork, it's a matter of time until they do serious damage to a home or business and get sued into oblivion.. Avoid like your life depends on it.
My Aunt hired them. She needed a new fluid master they said. That was the reason for her water bill going up. This was an upstairs bathroom. They charged her 285.00 to install a 20.00 part and was there 20 minutes. When she ask for a receipt Thadeus told her it would be mailed. She has never received one. Not only did they rip her off the problem was a faulty faucet in the lower level bathroom that wouldn't shut off. If you are elderly or a single woman don't hire this company. I called and talked to the lady that answer the phone and she assured me Thadeus would call me back. Never heard from anyone. You this company at your own risk.
Thaddeus did a fantastic job! Diagnosed the problem, fixed it and left the work area clean. Will use this company for all my plumbing issues. I highly recommend this company. They were going to call when they were on their way but didn't, this was not an issue as I was at the property early.
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