Prasino St. Charles

1520 S 5th St #110, St Charles, MO 63303, USA

AboutPrasino St. Charles

4.5 / 5

from reviews

    Steffer Williams
    -
    December 13, 2021

    Had a rehearsal dinner here and couldn’t have been more pleased. The servers who oversaw our wedding party were delightful and helpful. My ex and I planned to split the bill and they were extremely familiar with split checks and very discrete. And the food- was amazing. I don’t typically like to use that word, but it truly was amazing.

    Travis Ward
    -
    September 29, 2021

    Brunch was amazing! Everything we ordered was delicious,hot, and fresh. This restaurant has nice decor and is very clean. They don't practice safe COVID measures so if you are not okay with another table sitting next to you, then grab a carry out. Our waitress was nice and very knowledgeable about the menu. She got a little confused when it was time to pay the bill but that is expected when you have a big party with separate checks. My only complaint is the service we received from one of the staff members. He was dressed in plain clothing(I'm assuming a manager) and came to the table to help deliver our food. He was rude and lacked personality. He had an attitude and seemed extremely annoyed. His entire demeanor was unfriendly and unprofessional, as if he was upset that he had to help the waitress deliver our food. One bad apple won't spoil the bunch for me because I will be back for sure for another brunch.

    Bert Davich
    -
    September 16, 2021

    Very Bad experience. Ordered eggs over corn tortillas, even asked the server to be sure it was specifically corn tortillas, she said yes. Got served eggs over corn CHIPS. (Nachos) I said I did not order Nachos. Server said the cook must have run out of tortillas & substituted. This Should have been a RED FLAG for the cook & server to ask the customer before cooking it. Failure on 2 levels. I then ordered eggs over crab which the server said would be quick. By the time it arrived my guest had finished eating, and even worse, I was served eggs over pretzel bread. I do not like pretzel bread. I did not eat it & had it removed from the bill. The potatoes that went with it were cold to boot. I left hungry. The finale was I left my credit card. (probably because I was a bit upset) I went back 30 minutes later & the hostess had not been advised so it took several minutes to get the card from the back. All in all, this was the worst experience I can remember.

    Chaunell Abrams
    -
    May 02, 2021

    Normally, I don’t leave reviews and I try not to leave bad reviews because people deserve some grace, but this time is different. I’ve worked in the service industry in the past and customer satisfaction is important. And so is communication. I do not recommend the lobster ravioli, especially if you don’t like a spoon or fork full of oil. I think there was more oil than there was ravioli. As I continued to funnel through to eat my dish, I just became irritated but my server was unable to be found or get attention when I tried. Hungry, I continued to unhappily funnel through. When I finally got a chance to talk to them, I was apologized to and asked if I wanted my meal comp. I’m not the type to try and get free meals from complaints, so I said take something off bc I did eat the dish. Well, not only did the dish turn out to be more expensive than listed online, but $3 on a $32 oil packed dish was absolutely nothing. When I spoke to the manager about my discontent he essentially shrugged his shoulders with words by saying the restaurant can’t help that I disliked my dish and that’s just how it’s made. That’s the risk you take when you try mew things. So, I guess it would have been better to send the dish back and get something different and then it would have been okay for the restaurant to not only lose money but waste food. Make sure you ask about your dish before ordering because you might get a plate of oil.

    Kathy Vorbau
    -
    September 02, 2021

    Excellent service at bar and food too. Appreciate a place that serves a "real" serving of wine! Good stuff, I'll definitely be back if I'm in the area again. Wish it was where I live, I'd be a regular there for sure. Friendly, inviting, and fun.

    Prasino St. Charles

    Our Address

    1520 S 5th St #110, St Charles, MO 63303, USA

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