Initially we had a bad experience with the technician who first came out to clean as noted in the comments by Len last week. However, the general manager, Don, was very caring and offered to send someone out for a redo of our carpets. Zack, a long time employee, did a tremendous job, taking his time and using a more appropriate tool on the stairs. He was training a new employee, Tyler, who was very eager to learn and who was attentive to doing everything he could to assist Zack. We really appreciate how this company stands behind its service and cared enough to make things right. We would definitely use them again. Thank you!
ProSteam ALWAYS provides us with the best service. I have been using them to clean my home, as well as my mother’s, for 4 years now and they have never let me down. The various technicians we’ve had over the years always do an amazing job. I can not recommend them enough.
ProSteam is very good about scheduling service an gives you a choice of 3 hr time slot Usually there are plastic squares put under legs of furniture, but that was not done this time for some reason?? Also the carpets did not have a very pleasant smell this time. That is why they got 4 instead of 5 stars
Excellent service, good job love the way carpet dries quickly and the disinfectant used. My daughter use the service also my carpet and her carpet was so beautiful especially when the carpet dries. Due to my knee condition unable to move some furniture and the worker stated no problem and was so professional, truly impressed with service received.
Had our kitchen ceramic tile and grout cleaned. The results were amazing!! The tech was very knowledgeable and courteous explaining the process in great detail. We will definitely use their services again.
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