Randy's is exceptional! They've always been happy to clean my ring and when I desired an upgrade in side diamonds, they offered a great price and worked with me to get me exactly what I saw in my mind. Quality and friendly service!
We went to have my mom's rings looked at and see how much they were worth the guy at the counter told her that they were poor quality rings and they weren't worth much. One of the Rings they said was only worth $95 and her ruby ring was only worth $100. So we decided to get a second opinion at Kay Jeweler! Thank God we did! The ring that the man said was worth $95 is worth about $1,200 or more! And the Ruby ring is actually a special kind of Ruby so it's rare. We will never be going back there! Something is just not adding up. We are so thankful that we got a second opinion!
Best service around. Jennifer exceeded my expectations. After loosing my wedding band a while back I was ready to take a peak at some family pieces and see what I could make. My grandfathers stones were set into a band to wear with my fathers band, worked perfectly. Simple, stylish and most of all a piece of my family. I didn’t want to upgrade and she didn’t push. She listed and new I wanted to wear these items. Thank you so much! We will be back again and again.
I bought a Ring from them, the ring was originally approximately $2500. I had a different main diamond put in it,,, the new diamond was $2400 on it's own,,, bringing the total of the ring up to about $3200. Things didn't go as planned for the ring so I took it back to Randy's to see what I could get back on it. They had the nerve to offer me $1100. I can understand a business aspect. But the diamond alone was $2400. Not including the price of the gold ring. Trying to low-ball people is as bad as stealing! I will never shop there again,,,
Jennifer and the good people at Randy's were phenomenal. My (now) fiancé and I were searching for a ring online before a friend recommended Jennifer and Randy's. We were glad that we decided to purchase a ring through them for several reasons: 1) Jennifer was an expert but also a teacher--walking us through the entire selection process step-by-step, helping us make a well-informed decision; 2) Customer service was second to none--every time we stepped into their store we were greeted with a smile and helping hand; furthermore, Jennifer went above and beyond to ensure communication throughout the process; and, 3) Their craftsmanship speaks for itself--we LOVED the final ring; in fact, it's be nearly three weeks and my fiancé freely proclaims that "she can't stop looking at her ring!" Randy's has a lifelong customer in us and we highly recommended them for anyone seeking a wholistic experience.
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