Incredibly pleased with my service here. I was part of a minor collision on a Friday afternoon, and was directed to this shop by my auto insurance as it is in network. The attendant got me a damage assessment appointment before end of day, and was very quick, friendly, and helpful when telling me my estimate and reassuring me that my vehicle was driveable. Was correctly quoted that my part would be in in one to two days, and my car was back in my hands 24 hours after drop-off, a day faster than expected. This was my first (and hopefully last) auto accident so I was pretty out of my depth the whole process, but everyone I spoke to either in person or over the phone was very friendly and accommodating. Respectfully, I hope I never need the services here again, but I would definitely not hesitate to bring my car back!
Ricks was absolutely 100% professional and delivered on their promise time of completion. They went above and beyond to ensure our vehicle was repaired when we needed and kept in contact during the entire repair process.
Extremely pleased with Rick’s Auto Body. Matt was great to work with — super professional and informative. The quality of work was superb. Would HIGHLY recommend to anyone needing body repair.
Let me start this review by saying I didn't have the most extensive body work done on my car. Basically they swapped out my front, passenger side, quarter panel bumper cover and grill. And of course fixed everything that needed it behind in or around those areas. However, I have had a lot of work done on cars in the past and these people are first rate!!! It was a seamless job not only on the hardware but also on the paint. Highly recommend you bring your car here for body work!
I recently brought our Maxima into Ricks for a fender-bender to the front of the vehicle - an approved vendor for AAA insurance - and found: - they were polite - they were responsive - they kept good social distancing protocol - they did a great job on the body After I took possession, I got an O2 sensor alert and they worked with AAA to get it covered. It took a few days to receive the part, but once they had it, it was in and out very quickly. I will definitely use Rick's again - with our without insurance.
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