Hands down the best store for jewelry EVER. My now husband and I have been shopping here since 2018. Ex employee Tony and current Arlene are the absolute best at what they do. Arlene is now our go to for every jewelry need we could have. I have upgraded my ring 3 times now and each time the price is fair and the jewelry is the best quality. The store has been extremely fast with turn times on jewelry orders along with her going beyond a normal saleswoman for all her clients. I have never met someone so dedicated to their clients until we met Arlene. Their in house jeweler Kim always leaves us speechless with how flawless her designs and modifications come back. The entire staff is very friendly and kind, and they treat you like gold. You will be in the best care at all times from start to finish with Rogers and Hollands!!!
Absolutely 5 stars! Arlene Morrow was incredible through the entire process... Even when I chose the wrong ring and messed up all the paperwork! She got it straightened out. And with the help of Isabella at their home office, they were able to get every situated and moving along perfectly! Much appreciated and I will definitely be coming back for many years!!
Arlene with Roger and Hollands is amazing and very friendly. Helped me and my fiance with the whole process from start to end and always with a smile and humorous attitude definitely recommend talking to her about anything jewelry. She made the process of buying a ring fun and stress free which means a lot.
Traveling in from Austin TX. I needed my gold chain adjusted and polished. That being the case I had the pleasure of dealing with Arlene Morrow and her jeweler Kimberly. I gave this review a 5-star rating because this is the max star count there is. THIS IS a 10-star experience! Arlene and Kimberly were extra-ordinary! Exceptional customer service and speedy turn around time. I now have a dedicated jeweler and jewelry specialist!
I get my wife a piece every year from Rogers & Hollands. They have a great selection and even better prices. Today, Sarah Wiley helped me pick the perfect piece for my lovely wife. I appreciate her patience and suggestions, all while calming my 4yo and 1yo. Total pro. I'll be back for Christmas.
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