Love this place. They always bring my my vision to life. I’m not big on jewelry but they always lead me in the right direction. Prices are reasonable and they do everything they can to accommodate customers.
Arlene was amazing at helping my wife and I upgrade my wife's ring for our 10th anniversary. She helped pick out the perfect upgrade to my wife's wedding band. She also really takes care of us when go in for the inspection / cleaning of our rings. Great staff overall at this location!
I purchased a piece of jewelry that had to be sent from another store(Springfield, IL). My sales rep also was the manager of the Mid Rivers location(Sarah). She was extremely helpful in locating what I needed. However, due to the incompetence of the employees at the Springfield store, my jewelry was never sent to Mid Rivers. Sarah took it upon herself to drive to Springfield and and retrieve my purchase just in time for an Easter gift to be presented. Sarah went above and beyond to satisfy her customer’s needs, and for that, Sarah has earned 5 stars for her and her store. Congratulations Sarah!
i met with a very kind Sarah at the Rodger and Hollands store at the Mid Rivers Mall, and she directed me to their jeweler Kimberly. I was interested in a ruby ring that would match my ruby and diamond bracelet. Sarah set up an appointment with Kimberly and we discussed what I had in mind for the ring. When we decided on the ring structure, Kimberly searched for just the right color of rubies to match the bracelet. Quickly she was able to obtain the rubies, then started the process of making this ring. i wanted the ring in white gold with rubies and diamonds. Kimberly kept me informed during the entire process of making the ring. I just picked up the ring, and I am so pleased with the color of the rubies, they match perfectly, the diamonds are clear and bright and the weight of the ring is solid and very comfortable to wear. My husband is also very pleased with the ring, and I can't wait to show it off. Thank you Sarah and Kimberly for making my experience at Rogers and Hollands Jewelers and exceptional experience.
Great people, good values. Made it easy to find, what you had on your mind.
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