Pretty disappointed in Rookies. Have had a good experience the last few times I’ve visited but tonight will be the last. Ordered over the phone some wings and chicken tenders to pick up. The girl on the phone said she’d have my total when I arrived. Got there and had a bill that included an 18% gratuity added on. I hadn’t experienced this before and questioned the bartender about it as I was signing. She told me due to COVID they had started charging this. Which is pretty odd considering they’re now completely opened up and a month prior I had ordered some wings to go without this charge. Got home and discovered the chicken tenders were burned to a crisp and horribly over cooked.
Fun place to eat and drink. Sara and Lori are great bartenders. Very family friendly eatery.
The food was very good. 1/2 lb. bacon and cheddar. Only reason I'm not giving it 5 is they wouldn't allow me to substitute mushrooms for fries (?), so I had to order them separate. Good service, and the young hotties were wearing yoga pants. Worth stopping for.
They took a little longer than expected to get the food out but it was good
Very upset with this place my daughter son In law and grandson and total of 30 people from the baseball team came in at 7:30 said the grill was off and game room was clean. Acted like they didn’t want them there rolling there eyes. So they left went somewhere else will never come back you lost a lot of people snd money. The other restaurant welcome them and that waitress made a big tip and the place made a lot of money.
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