I called for an emergency sewer clog service. A technician arrived within 45 minutes. He was personable, knowledgeable and explained everything to me thoroughly. I had root problems in the sewer line. I knew my sewer could be unclogged, but I was especially impressed by the service technician that was sent. Great personality and seemed genuinely happy to have helped.
Our technician Brian Watson was so helpful, informative, friendly, and worked hard to resolve our problem. We were so appreciative of how polite and communicative he was, and really felt we were in good hands the whole way through. Thanks Brian for being so fantastic! You really are an amazing representative for your company!
Had an issue with my basement drain backing up sewage into the basement. Within 45 mins of my initial call at 7pm on a Wednesday, our technician (Jazzon) arrived. He was extremely professional, respectful of our property and courteous. Made a quick assessment and was very upfront regarding pricing before any major work took place. He worked very efficiently and gave us a good breakdown of the work that took place. We are very happy with our service
My service technician Christian R (8141) was amazing very knowledgeable and professional. He fixed my water back up issue. Definitely will only use him if I have any further plumbing issues. Super polite on time and clean. A+++
Cecily Tech#8424 was sent out on a clean-up of a previous service call. With her apprentice, she completed the necessary service successfully and remediated issues from the previous call. She was confident, competent, methodical with a tricky issue/configuration in my home drain system with my upstairs sinks. She preserved the reputation of Roto-rooter and took measures to protect my property. Protective measures and cleanup after her work was excellent. I emphatically recommend this technician.
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