Fraud company!! Called because there was a leak in my toilet. This is a rental home. The guy comes in, gives me a quote of roughly 500 dollars. We will have to take out everything from the tank and replace. A brand new toilet costs less than $200 in Home Depot and installation cannot exceed $120. Well, got another guy, he said he needed to tighten some screws. Took 45 minutes, costed me 60 dollars. These thieves charged me 69 dollars for a service call and wanted to charge me another 500 to do the actual work. Stay away from them !!
Technician, Jamie, did a great job of unclogging our kitchen drain stack from the basement! He cabled the line all of the way to insure it is open and flowing well. He explained what he was doing, cleaned up well, and did not try to charge extra things. I used the $75 off coupon found on the website. There’s a 6 month guarantee on the work. We’re very happy with Roto Rooter’s service!
This was the fastest and easiest home service I've ever received. Danny was polite and funny. I wish home depot was this good! I called about a clogged drain, (tree roots) and Danny was here an hour later. Impressive! Thanks so much!
First and foremost I have felt super safe with the staff I've written with, as this is very important as a single mom. Next, he went straight to the problem, no chit chat or sales, another bonus. Also super friendly and personable. Will use again.
My experience with Roto-Rooter was not good, however when Eddie showed up to do the work I needed, things changed. Eddie was professional, knowledgeable, and was able to get the job done in a timely manner. If all Roto-Rooter employees were like Eddie, I would have given them 5 stars.
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