Brandon who came in to show us how far the damage went was professional, knowledgeable and thorough. He was helpful in getting all of the services set up and followed up to insure contact was made. Great guy and Roto is lucky to have him! The Water clean up and restore team were awesome! Chris, Dan, Roger and Trey were also very professional! They were respectful of our home and the items. They gave us a detailed account of what they were going to do, how long it would take and also had excellent work ethic and follow through . We can’t thank them all enough for helping rectify the sewer backup damage and all of the support they gave us during the process! Great job and great people!
Mike was great! They were at our house within an hour of calling. Was able to locate outside vent and had sewer unclogged quickly. Very professional and friendly. Would definitely recommend. Thank you!
The Service Technician (Reggie T.) explained step-by-step what he was doing and what what the problem was. He was knowledgeable, courteous and friendly. I was very pleased with the service that he provided for us. I would recommend them to my friends and family.
The team that came today was wonderful. They were extremely knowledgeable and kind. I had two stuffed up toilets and they came quickly, assessed the situation and fix it. Highly recommend.
We had faint sewage smell waking up Xmas Eve morning and having family over later in day. They got Mike out within the hour first thing in the morning to unclog our main line and drain and he was very nice and professional and didn't leave a mess and seemed very honest about how to keep it from getting so gunked up and helpful. Have used them before and would use them again.
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