Quick turnaround time from making a service request for a technician to come to my home. Appreciate the online booking and also the professionalism of the plumber that came to assist. Was able to replace the garbage disposal and fix the issue in less than 2 hours.
Jordan the tech was professional, thorough and efficient with the entire process of cleaning my sewer line. However, their scheduling department is located out of state and needs much improvement . Estimated arrival times went from an hour or so to almost 5hrs before Jordan arrived. Not any fault of Jordan’s. The entire appointment lasted about a hour and cost me $435. But what are you are you going to do? Also, I couldn’t get a ballpark price for a service call until after the tech arrived and it seems that’s the base price for a call.
My service technician Sunny arrived in a timely manner and resolved my plumbing issue quickly. He cleaned up the area after he was finished and had a really pleasant demeanor. I would highly recommend him and your service again.
Jordan did an amazing job! I'm very happy with the service. With the camera follow-up it is well worth the higher price.
Roto Rooter technicians were professional. They explained the process, informed me of the problem and told me what needed to be done. They cleaned behind themselves and all work were performed professionally. I really had a great customer experience and would use them again. I will recommend them to friends and family.
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