Sally Beauty

1303 State Hwy K, O'Fallon, MO 63366, USA

About Sally Beauty

4 / 5

from reviews

    Loraine Moon
    -
    November 28, 2023

    The employee (the manager) told me and my friend that we could color a pair of $130 extensions. We got 2 packs. Only to find out it ruins the extensions. And when we brought it up to them the same manager acted like she "called us back" to then advise us not to color them (which she never called us back) just so she wouldn't get in trouble. Now we are out $260 and all the professionals "just can't help" with anything. At all. I will never spend my money at sallys again (and I spend alot there)

    Jefinner 79
    -
    February 18, 2024

    The best store!! Every associate is knowledgeable and super friendly. I will always go out of my way to shop here!!

    Char Colley
    -
    February 24, 2024

    Wonderful staff, very helpful. I love shopping here I don't go to any other Sally's, because I love everything about this store Kudos to the staff ❣️

    Kate Manning
    -
    August 08, 2023

    Amber has the best energy and has always greeted me with a smile. She was super helpful with my questions and exchange. For all your hair care needs go to Amber!!!

    Steven Newton
    -
    October 31, 2022

    Extremely rude at this location. Definitely drive to Lake St. Louis instead of going here. I tried to return an unopened set of clippers today. The person working there refused to accept them or refund my money. I had my receipt and verified with the associate that the clippers had not been opened. I explained that the policy according to the receipt and website is that any clippers can be returned as long as they have not been opened. The associate stated that they do not care what the policy says. I had to call customer service and get a case number, as well as have the customer service agent on speaker phone while in the store in order to complete the refund. The associate ran to the back of the store, hid, and made their coworker Riley complete the refund.

    Sally Beauty

    Our Address

    1303 State Hwy K, O'Fallon, MO 63366, USA

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