Sally Beauty

Sarah Nicole

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April 27, 2024

Thank you to your employee for going above and beyond tonight to help me get a product I was looking for. I think her name was Madison. Other Sally locations should try to be more like this location.

Francois RR

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April 27, 2024

They over charge employees that give them 5 years of their time only to have that charge not be refunded and ruin said employee’s credit. If they treat employees like this imagine how customers get treated.

Loraine Moon

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November 28, 2023

The employee (the manager) told me and my friend that we could color a pair of $130 extensions. We got 2 packs. Only to find out it ruins the extensions. And when we brought it up to them the same manager acted like she "called us back" to then advise us not to color them (which she never called us back) just so she wouldn't get in trouble. Now we are out $260 and all the professionals "just can't help" with anything. At all. I will never spend my money at sallys again (and I spend alot there)

Steven Newton

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October 31, 2022

Extremely rude at this location. Definitely drive to Lake St. Louis instead of going here. I tried to return an unopened set of clippers today. The person working there refused to accept them or refund my money. I had my receipt and verified with the associate that the clippers had not been opened. I explained that the policy according to the receipt and website is that any clippers can be returned as long as they have not been opened. The associate stated that they do not care what the policy says. I had to call customer service and get a case number, as well as have the customer service agent on speaker phone while in the store in order to complete the refund. The associate ran to the back of the store, hid, and made their coworker Riley complete the refund.

Jefinner 79

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February 18, 2024

The best store!! Every associate is knowledgeable and super friendly. I will always go out of my way to shop here!!