Outstanding, approaching superb is the best description of the services rendered on 4/29/21. Glen called 24 minutes before he arrived, assessed the situation and went right to work. W had two pressurized toilets which needed repair. One involved replacement of the unit, and the other involved a "fix" best categorized as preventative maintenance. The cost of service was reasonable. The next time we heed plumbing or any other service Hosack provides, it will be called. If a service call is necessary, we will ask for Glen.
The Hosack team was awesome, great response, great work and a great Price. Steve Hosack and his team corrected and finished a tub install as well as fix all the problems a previous handy man left us with. They are my go to plumbers. Thanks again Hosack Team!
Ask for Glen! He and his apprentice were very helpful. Experienced and professional. I own a 100 year old home and everyone tries to sell me big dollar replacement projects. Glen was very candid about what I needed and, more importantly, what I did not. Hosack will be my first call in the future specifically because of Glen. Thanks!
To begin with, no one ever answers their telephone. Then on the day they were to come out they sent another company. They found a broken pipe and said they would contact Hosack to come and repair it. I have yet to hear from someone and after multiple attempts trying to reach them and leaving a message I still have not reached any one-no one will even return a call. Apparently they don't need the work or my money.Very disappointed. In response to the owner response: The number I have been calling and left a message on is your website number-I took a screenshot of it below. The plumber from St.Charles Kitchen and Bath,his name was Derrick.He said he would call you guys so we could set up the pipe repair. He should have never been sent to begin with. We called you guys and we didn't call for clogged drains-we called for sewer smell and water coming up through our basement floor. Even if he failed to give you the message, I have been calling and never get an answer until last night and left a message. I even tried calling today-no answer.Again,the number that was on your web page listed below. At this point I'm tired of smelling sewer gas for a week and a 1/2 and I shouldn't have to beg for a plumber to come out so I've hired someone else.
From now on I'm only calling Hosack Plumbing! I needed a shower valve replaced and Glen went over and beyond to help me. He was amazing! Don't waste your time calling other plumbing companies in the area. I contacted two other local plumbing companies before Hosack. Both charged me diagnostic fees and then did little to help. I will only use Hosack Plumbing going forward based on my experience with Glen!
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