Very poor customer communication. It took almost 6 weeks to complete the repair after paying the full amount. We were never asked what time was best to schedule an appointment even though we were told we would receive a call, the appointment was automatically scheduled and I only received an email confirmation. After no-showing on the first appointment they scheduled, I had to call back and ask them to schedule a new appointment. Apparently rescheduling missed appointments, that are paid in full, isn’t on their list of priorities. Once they finally showed up to the house to perform the repair, no one was notified they were on the property (I have two dogs so this is important safety information) and the worker was blasting music outside my home office window. I had to move to a mother location to work because the worker didn’t want to use headphones or play music at an appropriate volume. Overall, not super impressed and probably won’t be returning. The repair is completed, that’s the only positive I have.
I had a fantastic experience with Schneider & Remodeling company, From the initial consultation to the finished project, their team was professional, efficient, and skilled. The gutter guards they installed are top-notch, keeping my home free from debris and clogs. I highly recommend them for their exceptional service and quality workmanship.
Our church elected to use Schneider for siding repair in 2022. Recent storms have dislocated several pieces again causing them to lean. I contacted Terri for a repair and was advised they would review it as possible warrantied work. I received a call later THE SAME DAY to advise the repair was completed and there were no charges incurred. The technician called me himself and advised of the status and he also perused the property and tightened wooden staircase as a courtesy. Their honesty and quick response are appreciated as we are a small parish and seek reputable vendors to do quality work. We also appreciate the extra mile to ensure we were in good shape. Thank you Schneider.
Schneider Roofing did an excellent job installing a new roof for me 3 years ago. Part of my gutter was disconnected during high wind storm recently. Charley not only came in a timely manner to look at it, but repaired it on the spot. Exceptional service and workmanship!! I highly recommend this company!
I highly recommend Schneider Roofing & Remodeling company. I am so glad I did not go with the first 4 contractors quotes I got. Schneider sent out David Koeller, who was so friendly, knowledgeable, professional, and most of all meticulous. David did all the legwork and was the liaison between the insurance company, and the contractor; Schneider Roofing & Remodeling. Because of this level of care for their customers, what we thought was the damage was actually much more involved. David worked, to get everything covered, so our home was back to its original state. Please when getting your quotes, make sure you consider adding this wonderful, and professional company into giving you an assessment. You will not regret this choice, I promise you! I have recommended them to others, as well as neighbors who have seen what they did with repairing and completing our home. Thank you Schneider Roofing & Remodeling, and David Koeller for making this one of the best decisions, I have ever made when it came to caring and repairing our home, while my husband was going through his battle with cancer. I am truly grateful for your kindness, patience and genuine caring that you typically do not experience with other contractors.
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