Servpro has been very professional while taking care of my flooded basement. The mitigating half and then the reconstruction half have made sure everything is in place and done correctly! Daniel Baker, the project manager, checks on every detail, explains things, and makes it right! Eric, the painter, has been very helpful and professional! Anything my insurance needed, Daniel Baker took care of it promptly! Great staff and company! Although I hope I don’t need their services again, if I ever do, I won’t hesitate to call them! Pictures are from fixed backwards to original pipe water break!
Kelsey Via
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August 28, 2024
Servpro is great! I had an incident where a car ran through my backyard and fencing and car parts were scattered all over the place. They came out quickly and Eduardo and Tony did an excellent job even though it was super hot outside. Communication was great and they got it done all in a single day. I can’t recommend them enough!
Evy White
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January 08, 2025
Love this company! Patrick the in charge was awesome. The guys and one lady cleaned up , packed ,unpacked during a recent tree falling on my house. They were professional, thorough and honest. The type of customer service from the “old” days. I would recommend them annd only them for this type of service.
Jackie Burke
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October 04, 2024
Jason W. - Project Manager, along with his truly fantastic team members Eduardo & Tony, met & exceeded all expectations. Significant water damage from a failed dishwasher valve gave us a big surprise on a Friday morning. This team was quick to respond, plan, communicate, and complete the needed work. Eduardo & Tony were kind, helpful and patient. I will ALWAYS share Jason’s name along with Eduardo & Tony if a friend or family member ever needs home damage help! And I will call Jason directly if that time ever comes where we need this type of help in the future! Gracias Eduardo y Tony, Agradecemos tu ayuda.
S Cook
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October 18, 2024
I can't express enough my gratitude for the professionalism, attention to detail, and care our team displayed from the very beginning. Our team was Eduardo, Elvis, and Liliana. The long and the short, we had a major incident where there was a vast amount of mold in the house. From day 1, our team cared only that it was done right. This was job that should have taken a handful of days turned out to be 14 days because as they discovered new mold, they took appropriate action to gain approvals to continue to contain and eliminate. We ended up with half of the house affected. It's remarkable how this team worked in concert to ensure there was no impact on surrounding areas. Walls were taken down and there was no dust or mess to be found. That type of care only comes from within. Servpro is lucky to have such competent and efficient people on their staff. Thank you for taking such good care of us.
Our Address
470 St Peters Howell Rd, St Charles, MO 63304, USA
Servpro has been very professional while taking care of my flooded basement. The mitigating half and then the reconstruction half have made sure everything is in place and done correctly! Daniel Baker, the project manager, checks on every detail, explains things, and makes it right! Eric, the painter, has been very helpful and professional! Anything my insurance needed, Daniel Baker took care of it promptly! Great staff and company! Although I hope I don’t need their services again, if I ever do, I won’t hesitate to call them! Pictures are from fixed backwards to original pipe water break!
Servpro is great! I had an incident where a car ran through my backyard and fencing and car parts were scattered all over the place. They came out quickly and Eduardo and Tony did an excellent job even though it was super hot outside. Communication was great and they got it done all in a single day. I can’t recommend them enough!
Love this company! Patrick the in charge was awesome. The guys and one lady cleaned up , packed ,unpacked during a recent tree falling on my house. They were professional, thorough and honest. The type of customer service from the “old” days. I would recommend them annd only them for this type of service.
Jason W. - Project Manager, along with his truly fantastic team members Eduardo & Tony, met & exceeded all expectations. Significant water damage from a failed dishwasher valve gave us a big surprise on a Friday morning. This team was quick to respond, plan, communicate, and complete the needed work. Eduardo & Tony were kind, helpful and patient. I will ALWAYS share Jason’s name along with Eduardo & Tony if a friend or family member ever needs home damage help! And I will call Jason directly if that time ever comes where we need this type of help in the future! Gracias Eduardo y Tony, Agradecemos tu ayuda.
I can't express enough my gratitude for the professionalism, attention to detail, and care our team displayed from the very beginning. Our team was Eduardo, Elvis, and Liliana. The long and the short, we had a major incident where there was a vast amount of mold in the house. From day 1, our team cared only that it was done right. This was job that should have taken a handful of days turned out to be 14 days because as they discovered new mold, they took appropriate action to gain approvals to continue to contain and eliminate. We ended up with half of the house affected. It's remarkable how this team worked in concert to ensure there was no impact on surrounding areas. Walls were taken down and there was no dust or mess to be found. That type of care only comes from within. Servpro is lucky to have such competent and efficient people on their staff. Thank you for taking such good care of us.