Signature Orthopedics – O’Fallon | St. Charles Orthopaedic Surgery Associates

9323 Phoenix Village Pkwy, O'Fallon, MO 63368, USA

About Signature Orthopedics – O’Fallon | St. Charles Orthopaedic Surgery Associates

4.8 / 5

from reviews

    Nasira Ahmed
    March 11, 2023

    Dr.Wilson is amazing. I was so pleased with my first visit on March 9th 2023. Dr.Wilson is so friendly, caring and supportive. He explained me my knee pain so good. I am so happy that l got to meet him. Signature orthopedics staff is very helpful and welcoming I am looking forward going back again. Thank you so much Dr.Wilson. l feel great and young again. 💕💕💕

    Robert Notgrass
    June 02, 2023

    At first the check-in was fine went back to the room that was fine and went to get x-rays and that was fine. Then it went downhill from there the doctor or Samantha had come in and was not very knowledgeable. She did not do any kind of exam whatsoever on my knees all she did was look at the x-rays and then give me some very generic things like I had never had surgery on both of my knees. After she left, which gave me no resolutions, a nurse came in and told me how much it would cost to get shots and the shots are covered by my insurance despite this lady who was rude several times say that it was not covered. There was also a PRP shot. That is a supposedly very expensive shot that they said was not covered by any insurance I called my insurance when I left that appointment because they refused to call my insurance and my insurance said it was covered. When I went back inside to tell them about it and how I needed a procedure code. They pitch a fit. Three nurses with their very smart Alec comments kept saying over and over again it is never covered under insurance. It is never covered under insurance. I asked again for the procedure code because my insurance will cover it 100%. I left, feeling absolutely disgusted with how I was treated by Samantha by the, the nurse who came in after Samantha with the dark hair and glasses and two other nurses who are arguing about the shots, not being covered instead of just doing their job. I don’t know why people these days can never do their job. Your job is to either give me a shot run the insurance to make sure that it’s covered and the give me the shot. It should never be this complicated. It’s not fair to argue constantly among themselves and also with me. It’s their job to do their job. I wish I could give her zero for the reveal and it really puts a sour taste in my mouth and also it’s not fair to the good doctors who are there.

    Bobbye Whalen
    February 16, 2023

    Dr Piper is very friendly, caring & explains everything clearly. I highly recommend her. My shoulder replacement surgery was a 100% I fully trust Dr Piper.

    Terry Bender
    February 17, 2023

    Needed an Orthopedic doctor for a broken collarbone. I received a same day appointment. Dr Piper was through and explained my options. All the staff were extremely nice and very helpful. Would definitely recommend.

    Teresa Tabor
    May 11, 2023

    Everyone was so nice and friendly. The waiting room and rooms was clean. They had me in and out in no time. I absolutely loved my dr. He was amazing and answered all my questions and took the time to explain to me everything.

    Signature Orthopedics – O’Fallon | St. Charles Orthopaedic Surgery Associates

    Our Address

    9323 Phoenix Village Pkwy, O'Fallon, MO 63368, USA

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