Erick was an excellent sales person, not pushy at all. He was helpful, informative, and made sure that I knew exactly what I was getting. Took into consideration what my issues were and pointed out the mattress that would work best for me. Would recommend for sure.
We wanted new couches for our living room. Slumberland had a good promotion and financing available. 5 year interest free financing. We were told 13 weeks if we didn’t customize the furniture at all, and 20 weeks if we were to customize. Well we didn’t want to wait 20 weeks, so we decided to settle. We are going on 20 weeks now with no couches. Really wishing we didn’t settle at this point. I called the company and asked the status. They tell me over the phone that this is a normal timeline and if we would of customized that it would of been more like 8 months to 1 year. Why wasn’t I informed this during purchasing? Instead I was informed 13 weeks. After I got my card in the mail, I found that it states 2 years interest free financing, not 5 years.. Staff was friendly, but I feel as if I have been lied to during the entire process. They tell you a shorter time frame in order to make the sale. UPDATE: 8 weeks ago, I was told my furniture was scheduled to arrive in 5 weeks. I finally called the other day on another update. I am now told that it is schedule to arrive 3 months from now.
My husband and I went to Slumberland today to look at living room furniture, with no intention of purchasing right away. Robert greeted us, offered his assistance, and let us know he was available if we had questions. We started looking around, seeing many quality pieces, and Robert answered our questions. We excitedly ended up purchasing seven pieces. We had a great experience and never felt any sales pressure.
Hillary was great, answered some questions about chairs I was looking at on the website, Invited me to come in and check out some displays, the chair that I had selected was not available right away, she was able to find some chairs on the floor that suited my needs, and I liked, and was available right away, which was awesome, I needed something now, old recliner broke. This is my second time buying from slumberland. Good prices, and good service.
Friendly, knowledgeable employees. I want to give a big shout out to Hillari for all her patient help. There was no high pressure...just a comfortable atmosphere... and to top that the prices were the best of anyplace we had looked at for a recliner.
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