SSM Health Heart & Vascular

Jessica Henderson

-

January 24, 2023

Receptionist was nice. Jessica made me feel really comfortable despite me being nervous. You can tell she loves what she does. Thank you!

Aaron Woodland

-

February 12, 2018

Doctors are good but staff is extremely rude. They deliberately hung up on me while asking questions that arose from them outsourcing their heart monitors to a 3rd party, Life Watch. Life watch, SSM Heart Institute, & my insurance all made contradictory claims & statements causing confusion, including how much the test would actually cost. I suggested a conference call to resolve the differences in their statements but SSM Heart Institute refused. Instead they became extremely rude, would not listen & kept talking over me and then insultingly hung up on me. The doctors themselves are decent but the staff has little respect for their patients with heart issues. They were supposed to monitor my palpitations but instead they were giving them to me by their refusal to listen and answer simple questions. You owe it to yourself & your heart to avoid the aggravation and raised blood pressure that dealing with SSM Heart Institute is going to give you.

Danielle Jones

-

August 10, 2021

Was very discouraged with the visit and how it went. Disappointed with the employees sadly. Attitudes, rudeness and the staff seemed short like they were more concerned with other personal things and personal conversations before getting called back. The doctor however was great and very friendly and answered all my questions. As far as going back, I think we will go somewhere else.

Sarah Jones

-

April 15, 2022

Older lader short gray hair wearing glasses (skinny ) name starts with a D brought us back for my husband appointment she was EXTREMELY RUDE me and my husband came there for an ultrasound of his heart no greeting the lady comes in and says sit down or you’ll be excorted out keep in mind we just walked in the room…we sat down and waited the lady had an attitude from the time we walked in until we left asked one question she got snappy then remained quiet until we left the entire appointment was AWKWARD felt as if we could say or ask anything without fear of her being rude would not recommend this lady to any patients personally If I could give 0 I would solely based off the lady

Connie Guevara

-

January 21, 2022

I received excellent care here.