If you suffer from chronic illnesses that sometimes leave you debilitated and needing to reschedule your appointments, do not expect accommodation here. They will just discharge you when you reschedule too many times, regardless of whether or not you NEED the therapy. (For context, I rescheduled my appointment this week due to having COVID and Laurie just emailed me saying she's discharging me from care without so much as even asking me). They charged me over $500 per visit before insurance and had me watch YouTube videos during the appointment... I do not recommend this facility. (@SSM Physical Therapy: you replied to my review but left no way for me to contact you. I'd like to speak to a supervisor regarding this issue. I've asked Laurie to get me the supervisor's information so she should be able to assist you with contacting me.)
The staff here was awesome, very kind and organized. They made it very pleasant to come in and do the physical therapy. Medical offices of any kind, in my experience lack in customer service but not here. Claire Paul my PT was very personable and really took care of me. Would recommend to anyone.
The soft tissue I think is what’s causing me pain. I feel the break is doing fine. Getting stronger everyday. I massage my foot, leg and calf with a roller, Sara told me about. It gets sore but it helps so much! Thank You Sara for your help!
Dedicated to the care and success of the patient. Just a nice guy. Explains everything. I would not see anyone else if I need to return
Working with Sara and Dylan on my re-hab of my knee replacement has been an enjoyable experience. They made sure I was always comfortable with the exercises involved with little to no pain from them. I would highly recommend them to anyone needing physical therapy. Thank you Sara and Dylan.
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