SSM Health Urgent Care

1475 Kisker Rd Suite 120, St Charles, MO 63304, USA

About SSM Health Urgent Care

3.1 / 5

from reviews

    Hailey Peterson
    -
    July 16, 2024

    Do I have to give this establishment a star at all? They are the rudest and most inconsiderate place. My daughter is sick and I made an appointment as needed. The minute we walked in the nurse was rude and dismissed what was said. They then asked for her weight after checking her weight because they forgot what it was. Then she needed a strep test and they were very horrible with it. The nurses and staff here need to reconsider their profession because care and compassion is not in their forte. Dont go here! Dont waste your time!

    Michael Shawki
    -
    May 10, 2024

    Not sure if the same NO is there but this place is notorious for bad reviews. My review is very poor as I had seen another urgent care that had treated me for pneumonia and ran through the antibiotics but started feeling bad like the pneumonia came back. I went here because it was closer; but that wasn’t worth it as they refused to do a chest X-ray and kid you not was dismissed with a new strain of the cold even though I wasn’t having a runny nose! It was confirmed at the other urgent care center when given a chest x ray the old pneumonia was still there and grown some new pneumonia and was treated. I told my Doctor who’s in the same building about this and they weren’t shocked. They hear complaints all the time. If it’s life or death or truly urgent go to a total access urgent care avoid this one at all costs.

    Andrea Franklin
    -
    June 18, 2024

    *The lady at the front desk was very very sweet, and I give her 5 stars. Very professional and very nice. I went in for trouble breathing, intermitten fevers, fatigue. I told them I did an at home Covid test, and what medications I was taking. Did they do their own Covid test? They didn't. They didn't do xrays of my chest. Listened to my lungs, and said they sounded fine. They did a strep test. That's it. I ended up in the hospital Friday with an oxygen reading of 86, and a heart rate of 120. I have bronchitis. The hospital was very confused and said if you all had done an xray, like you're supposed to, it would have been seen. As a self pay patient, I feel like the literal bare minimum was done just to get me out the door. The one good thing they did was prescribed an inhaler, and a zpack... I won't be returning to this urgent care as I may be returning to the hospital today, almost a week later for something they could have caught, and treated sooner.

    Nancy
    -
    February 29, 2024

    Avoid this urgent care! They bill incorrectly for services rendered there. I went for an urgent care visit & they billed an er visit. Two totally different places of services. It will cost you differently. I have gone there in the past & never had these problems before.

    Owen
    -
    April 01, 2024

    Went to urgent care for a cut on my hand and was told that I would probably need multiple fingers amputated and was then sent to the ER. When I told the ER what the nurse at urgent care said they proceeded to laugh and fixed my hand in 10 minutes. Worst possible service imaginable. Never go here.

    SSM Health Urgent Care

    Our Address

    1475 Kisker Rd Suite 120, St Charles, MO 63304, USA

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