After being in touch with salesman Melton within a weeks time I actually located this vehicle in the instant it posted. I spoke with Melton having him to pull it and tag it. It was requested that I put $$ down to hold this baby and without thinking twice….DONE! After making it in to view SUV I was in love with this Kia Sorento! The interior was literally in excellent condition and with just a few scratches on exterior I was sold on purchasing this vehicle.Talk about a true Blessing! Had just walked away from this same vehicle at another dealership that was in no comparison to this one here. I knew GOD had a better plan🙌🏽. Here to you Melton I send a Big “Thank You” for all your effort in the Process of all pulling together that it was a Success!!! LOVE my Kia Sorento and so do my Grand Gems 💎❤️❤️❤️…….Had a few kinks along the process😏. Was told vehicle came with warranty but Did Not. Transparency is Everything! Finance dept. initially rejected me to pay out of pocket for extended warranty of my choice! Also a few gripes with service department after purchase. Proudly purchased March 2021
We were at the st Charles mo location. The employees were so accommodating to my elderly mother. it was so nice to see. As her daughter, I definitely appreciated this kind of service for her. Great job guys!
Called to schedule an appointment and to make sure they could work on my car. Spoke to someone 3 different times and had an appointment. Show up after taking time off. Employee looks me up and down, then tells me they can't work on my car. I explain the situation and he goes and gets some other guy to tell me the same thing. Doesnt explain to me why all the other people I spoke to said they could.
Great place, good people to deal with. Pam and Brandon bent over backwards for us, we made our purchase of our first fully electric car in less than an hour. They made the experience quick and painless. If you are looking at the possibility of never paying for gasoline again stop by there and ask Pam to show you the NEW Nissan Leaf. It doesn’t look as Fugly as it used to. I bought the cheapest Leaf on the lot & even got more discounts than I ever imagined. And I can charge there on their lot 24/7 for free. But for now I just charge it at home in the garage for little of NOTHING. Just do it!!
I would give this NISSAN dealership a -10 stars IF I could. I am going to refrain from speaking of the numerous things this place has done to me that case caused me to be without a car for more than 3 months and the worst and most traumatic part has been the emotional and mental distress. I am unsure about providing specifics for legal reasons. If I find out that I am okay to speak of how the ENTIRE servi department here treats LOYAL customers, I will come back to provide every last one. This is not slander, it is my personal recommendation....IF you MUST have a NISSAN, I advise to not patron this location. Please, do YOURSELF a BLESSING and take the extra time to drive to Bommarito Nissan on Manchester in Ballwin. THEY ARE THE REAL DEAL!
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