It only keeps getting worse, I feel I have been very understanding with all the hurdles companies have gone through during this crazy time but come on. The LSL location is always closed or out of everything. Today I went to get my wife bread co because that’s what she wanted. Waited in drive through for 10+ minutes to order and they where out of 3/4 of the items I wanted. I placed the best order I could piece together. Got to the window and paid $18 for not much and Not so good of service. I asked the young girl for 2 small cream cheese, sure that will be $3. I was like serious you can’t just give me to since you were out of 3/4 of the items that I ordered and then another lady came up behind her and said why are you getting mad at a teenager you have to call corporate we can’t just give you free food. I was not asking for free food I was asking you to give me a small cream cheese since I frequent here quite a bit and spend a lot of money and majority of the time you were out of everything. People don’t understand Customer service or using common sense I don’t think I was asking for anything unreasonable.
Coffee was good and hot. The sausage and egg sandwich not hot or good. A lot of bread and not much sausage and the egg must have came from one of those miniature chickens. I have used my remaining balance on my gift card, so most likely will not be coming back anytime soon.
Good food. Ordered online and picked up inside. It will be nice when they get back to their regular hours though.
Even though the place seemed busy today I was very happy with the service it did close at 1 pm today due to the staffing but everywhere seems to have that issue right now. They seemed to still have rapid pickups and deliveries though so they were very nice and apologetic when the food was taken a while to make.
Couldnt be a worse group of people running a business. They are ALWAYS out of everything while blaming Covid / Supply chain. Yeah you can go right down the road on Highway K or to Chesterfield and they have all the things you need. Don’t go to this location
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